Hotel Shuttle Van Driver — Guest Transport & Growth

Hilton Garden Inn Greenville; Charleston (SC); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision benefits

401K

Generous PTO program

Career advancement opportunities

Résumé du poste

Raines Co. is seeking a Hotel Shuttle Van Driver to provide safe, courteous transportation for guests to airports, attractions, and local venues. You will operate a shuttle van, assist with luggage, and maintain vehicle readiness.

This role emphasizes guest service, safety, and reliability, with benefits including medical/dental/vision, 401K, PTO, and opportunities for advancement within the company. Equal opportunity employer.

Qualifications

• Experience in the hospitality industry as a shuttle/van driver, front desk agent, or related positions
• Experience with driving multiple people in a van-type setting
• Valid Driver’s License in the state of operation
• Minimum High school diploma, GED or equivalent

Responsabilités

• Safely and courteously transport hotel guests to and from various destinations, including airports, event venues, restaurants, and other local attractions.
• Assist guests with loading and unloading luggage and other personal belongings.
• Conduct daily pre-trip and post-trip inspections of the shuttle van to ensure it is in good working condition. Report any issues or maintenance needs promptly.
• Follow all safety and traffic regulations, including seatbelt use, speed limits, and other local driving laws.
• Greet guests in a friendly and professional manner, maintaining a positive and customer-focused attitude.
• Provide information about local attractions, services, and points of interest when requested.
• Maintain effective communication with the hotel's front desk, concierge, and other relevant departments to coordinate guest transportation efficiently.
• Keep the shuttle van clean and well-maintained, both inside and outside.
• Ensure the van is stocked with necessary supplies, such as water, maps, and promotional materials.
• Maintain a punctual and reliable schedule to ensure that guests reach their destinations on time.
• Adapt to changing traffic and weather conditions, rerouting as necessary.
• Handle payments or vouchers for transportation services, if required, and issue receipts as needed.
• Be prepared to handle emergencies or unforeseen situations, such as vehicle breakdowns or guest medical issues, in a professional and efficient manner
• Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD
• Assists all departments in servicing the guests especially during high volume periods
• Attends meetings as required

Connaissances

Customer service

Safe driving

Communication

Formation

High school diploma or GED

Description du poste

Raines Co. is seeking a Hotel Shuttle Van Driver to provide safe, courteous transportation for guests to airports, attractions, and local venues. You will operate a shuttle van, assist with luggage, and maintain vehicle readiness.

This role emphasizes guest service, safety, and reliability, with benefits including medical/dental/vision, 401K, PTO, and opportunities for advancement within the company. Equal opportunity employer.