Hotel Shuttle Driver — Guest-Focused Van Service

Sonesta Hotels International Corporation; Lihue (HI); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA with Company Match

401(k) with Match

Paid Vacation

Parental Leave

Life Insurance

Disability Insurance

Educational Assistance

Hotel Discounts

Job summary

Sonesta International Hotels in Hawaii is seeking a friendly Van Driver to provide safe shuttle transportation for guests to and from airports, attractions, and venues. You\'ll greet guests, assist with luggage, and stay knowledgeable about local routes and attractions.

The role requires a valid driver\'s license and a customer-focused, professional attitude. The position offers daytime and evening shifts in a fast-paced hospitality setting, with benefits and employee perks to support your

Qualifications

• Previous driving, transportation, hospitality, shuttle, guest service, or customer service experience preferred.
• Valid driver\'s license with a clean driving record required.
• Ability to safely operate hotel shuttle vans and transportation vehicles according to company and legal safety standards.
• Strong communication, interpersonal, and guest service skills with a friendly and professional attitude.

Responsibilities

• Provide safe, friendly, and professional transportation for hotel guests to and from airports, local attractions, corporate offices, event venues, and designated destinations.
• Welcome guests warmly and assist with luggage handling, loading, unloading, and transportation support during arrivals and departures.
• Maintain strong knowledge of local roads, airports, transportation routes, traffic patterns, and nearby attractions.
• Ensure hotel shuttle vehicles remain clean, organized, fueled, and guest-ready throughout shifts.
• Perform routine vehicle inspections and report maintenance concerns, safety issues, or operational needs promptly to leadership teams.
• Coordinate closely with Front Desk, Bell Services, Concierge, Security, and hotel leadership teams to support seamless guest transportation experiences.
• Assist guests with directions, hotel information, local recommendations, and general hospitality support as needed.
• Maintain accurate transportation logs, operational records, and shuttle schedules according to hotel procedures.
• Follow all traffic laws, safety procedures, hotel operational standards, and transportation guidelines at all times.
• Support group arrivals, VIP guests, conferences, weddings, and special event transportation operations as needed.
• Help foster a welcoming, energetic, and guest-focused atmosphere aligned with Sonesta\'s People People philosophy.
• Any other duties as assigned.

Skills

Customer service

Hospitality awareness

Safe driving

Team player

Job description

Sonesta International Hotels in Hawaii is seeking a friendly Van Driver to provide safe shuttle transportation for guests to and from airports, attractions, and venues. You\'ll greet guests, assist with luggage, and stay knowledgeable about local routes and attractions.

The role requires a valid driver\'s license and a customer-focused, professional attitude. The position offers daytime and evening shifts in a fast-paced hospitality setting, with benefits and employee perks to support your