Hotel Security Specialist: Guest Safety & Service

Pyramid Burlington Management; United States; On-site; USD 30,000 - 34,000; Full time

Job summary

Pyramid Global Hospitality in Pleasanton, CA, is seeking a dedicated Security Officer to protect guests, associates, and property at the Pleasanton Marriott. The role emphasizes safety, professional conduct, and teamwork within a dynamic hospitality environment.

You will implement property safety policies, perform high-visibility patrols, respond to emergencies, and document incidents. Previous security or police experience and hospitality exposure are preferred.

Qualifications

• High school diploma or equivalent required.
• Hospitality/purchasing experience preferred.
• At least one year of customer service experience preferred.
• Two years security or police experience, preferably with hotel exposure.
• Two years of college in safety, security or hospitality discipline preferred.

Responsibilities

• Carry out safety policies and procedures with professionalism and teamwork.
• Follow safety procedures to ensure a safe guest and associate environment.
• Maintain high visibility with preventive patrol to reduce crime opportunities.
• Promote a peaceful, non-threatening environment for guests and staff.
• Respond to emergencies per property procedures.
• Complete all daily activity and incident reports.
• Assist in developing and presenting security-related programs.

Skills

Customer service

Security experience

Observation/Attention to detail

Education

High school diploma or equivalent

Two years college in safety, security or hospitality related discipline

Job description

Pyramid Global Hospitality in Pleasanton, CA, is seeking a dedicated Security Officer to protect guests, associates, and property at the Pleasanton Marriott. The role emphasizes safety, professional conduct, and teamwork within a dynamic hospitality environment.

You will implement property safety policies, perform high-visibility patrols, respond to emergencies, and document incidents. Previous security or police experience and hospitality exposure are preferred.