Hotel Security Specialist - Calm, Proactive Protection

Loews Hotels; Nashville (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health & 401(k) benefits

Paid time off

Training & career growth

Tuition Reimbursement

Pet Insurance

Team Member Hotel Rates

Job summary

Loews Vanderbilt Hotel in Nashville seeks a vigilant Security Officer dedicated to guest safety and service. You will patrol the property, monitor access points, and respond to incidents with calm, clear communication and decisive action.

Ideal candidates have 1–3 years in security or hospitality, are comfortable with CCTV systems, and hold basic first-aid certification. The role requires flexible hours including nights and weekends, and offers comprehensive health benefits and growth

Qualifications

• 1-3 years security experience preferred.
• Ability to remain calm and make sound decisions under pressure.
• Ability to operate departmental vehicles.
• Basic first-aid certification or ability to administer first aid preferred.
• High school diploma required; an associate’s degree preferred.
• Knowledge of safety regulations and emergency response protocols.

Responsibilities

• Monitor and control access to team member entrances, ensuring a secure environment for guests and staff.
• Execute regular patrols throughout the hotel to identify and address safety hazards, contributing to overall guest satisfaction.
• Respond effectively to emergencies in accordance with established Emergency Response Procedures, safeguarding lives and property.
• Maintain detailed logs for visitor access and package removal, improving security protocols and compliance.
• Inspect packages entering and exiting the premises, preventing unauthorized items and maintaining facility integrity.
• Document security incidents and actions taken, ensuring transparency and accountability within security operations.
• Enforce hotel policies and regulations consistently, fostering a culture of safety and respect among team members and guests.
• Interact professionally with guests, addressing concerns and enhancing their overall experience at the hotel.
• Monitor CCTV systems and assist in maintaining a secure environment, promptly reporting suspicious activities.
• Coordinate with management on safety-related maintenance issues, ensuring timely resolution and compliance with safety standards.
• Manage lost and found items efficiently to uphold hotel standards and improve guest trust and satisfaction.
• Collaborate with team members to support health and safety training initiatives.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Attend mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Observant

Calm under pressure

Clear communication

Integrity

Team oriented

Customer service

Education

High school diploma or equivalent

Associate’s degree in Criminal Justice or Security Management

Tools

Security systems knowledge

CCTV operation

Job description

Loews Vanderbilt Hotel in Nashville seeks a vigilant Security Officer dedicated to guest safety and service. You will patrol the property, monitor access points, and respond to incidents with calm, clear communication and decisive action.

Ideal candidates have 1–3 years in security or hospitality, are comfortable with CCTV systems, and hold basic first-aid certification. The role requires flexible hours including nights and weekends, and offers comprehensive health benefits and growth