Hotel Security Officer — Night & Weekend Patrols

The Westin Chicago North Shore; Wheeling (IL); On-site; USD 22,000 - 30,000; Full time

Job summary

The Westin Chicago North Shore in Wheeling, IL seeks a hotel Security Officer to patrol the premises and protect guests, associates, and assets. You will monitor access, respond to incidents, and document shifts according to hotel procedures.

You will collaborate with department heads, assist in emergencies, and ensure compliance with cash handling and loss-prevention policies. Overnight Friday and Saturday shifts may be required; CPR certification is preferred.

Qualifications

• Interpret and follow established policies.
• Deal with the general public, customers, staff, supervisors, and government officials with tact and courtesy.
• Plan and organize workload.
• Cope with interruptions.
• Be available to work nights, weekends, and holidays.
• Must have valid driver’s license.
• CPR Certification is preferred.

Responsibilities

• Effectively monitor and protect hotel assets.
• Collaborate with departmental head on ways to improve preventative and responsive security measures.
• Assist in emergency procedures.
• Follow proper patrol procedures and ensure proper documentation of property patrols.
• Assist with shipping and receiving procedures.
• Understand hotel’s cash handling procedures and report any procedure violations to the General Manager and appropriate management.
• Follow proper investigative procedures for loss of hotel assets and ensure compliance with policies.
• Effectively monitor and control access to public area, storage areas, associate areas, and locker rooms.
• Patrol public areas to detect fires, unsafe conditions, and damaged or inoperative safety equipment.
• Log activities and events occurring on shift.

Skills

Policy interpretation

Tact and courtesy with public

Workload planning

Coping with interruptions

Night/weekend/holiday availability

Education

Valid driver’s license

CPR Certification preferred

Job description

The Westin Chicago North Shore in Wheeling, IL seeks a hotel Security Officer to patrol the premises and protect guests, associates, and assets. You will monitor access, respond to incidents, and document shifts according to hotel procedures.

You will collaborate with department heads, assist in emergencies, and ensure compliance with cash handling and loss-prevention policies. Overnight Friday and Saturday shifts may be required; CPR certification is preferred.