Hotel Security Officer - 2nd Shift - Full Time

Hyatt Regency; Minneapolis (MN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401K match

Discounted rooms

Free room nights

Tuition assistance

Gym access

Free meals

Parking discount

Job summary

Hyatt Regency Minneapolis seeks a Security Officer to maintain a safe and welcoming environment for guests, colleagues, and visitors. You will support guest experience through proactive safety measures and excellent customer service.

Responsibilities include patrols, incident reporting, and collaboration with local authorities. Competitive benefits apply after initial eligibility period.

Qualifications

• Availability on 2nd/Swing Shift (typical shift is 3PM-11:30PM).
• Resume must be provided to be considered for this position.
• Proficient in basic computer skills.
• Ability to stand for long periods of time.
• Refined verbal and written communication skills.
• Prior experience in security preferred.
• Previous hospitality experience is a plus.
• Must have flexible availability, including weekends and holidays.

Responsibilities

• Monitor hotel premises via patrols and surveillance systems to ensure safety and security.
• Respond quickly and professionally to incidents, emergencies, or disturbances.
• Assist with crowd control, lost and found, and access control.
• Complete detailed reports on incidents, accidents, and daily activities.
• Provide excellent service and support to guests and colleagues in a courteous and helpful manner.
• Enforce hotel policies and procedures while maintaining a calm and respectful demeanor.
• Collaborate with local law enforcement or emergency services when necessary.
• Assist with fire drills, evacuation procedures and first aid as needed.

Skills

Verbal communication

Written communication

Customer service

Basic computer skills

Job description

Organization- Hyatt Regency Minneapolis

Unlock your next adventure. Join Hyatt. When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded.

As a Security Officer at Hyatt Regency Minneapolis, you will play a critical role in maintaining a safe and welcoming environment for guests, colleagues and visitors. Your presence will support the overall guest experience through proactive safety measures, conflict resolution, and excellent customer service.

Responsibilities include, but are not limited to:

• Monitor hotel premises via patrols and surveillance systems to ensure safety and security


• Respond quickly and professionally to incidents, emergencies, or disturbances


• Assist with crowd control, lost and found, and access control


• Complete detailed reports on incidents, accidents, and daily activities


• Provide excellent service and support to guests and colleagues in a courteous and helpful manner


• Enforce hotel policies and procedures while maintaining a calm and respectful demeanor


• Collaborate with local law enforcement or emergency services when necessary


• Assist with fire drills, evacuation procedures and first aid as needed

What You Can Expect

Compensation: $20/hour

• Collaborative and team-driven environment with diverse industry experience


• Health benefit eligibility at 30 days of employment


• 401K with company match - eligible to contribute at 30 days of employment


• Discounted room nights at over 1,000 Hyatt properties upon hire


• Free room nights at over 1,000 Hyatt properties at 90 days of employment


• Education Assistance/Tuition Reimbursement


• Discounted employee parking $5/day or $100/mo


• Access to hotel gym (25,000 sq. ft.)


• Free meals in colleague cafeteria


• Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks)


• Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Qualifications

• Availability on 2nd/Swing Shift (typical shift is 3PM-11:30PM)


• A resume must be provided to be considered for this position


• Proficient in basic computer skills


• Ability to stand for long periods of time and walk moderate distances


• Refined verbal and written communication skills


• A true desire to satisfy the needs of others in a fast-paced environment


• Prior experience in security preferred


• Previous hospitality experience is a plus


• Must have flexible availability, including weekends and holidays.