Hotel Security & Guest Safety Specialist

Opal Collection; Key West (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Free Associate Parking

Free Meal for every shift worked

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount

Job summary

Opal Collection is seeking a Hotel Security Guard to ensure the safety of guests, staff, and property at our Florida location. The role involves monitoring premises, reporting incidents, and coordinating with management to resolve safety concerns.

Ideal candidates demonstrate effective listening and strong judgment, plus a patient, friendly demeanor. Post-offer checks and standard verifications are conducted. Join a team that values service and security professionalism.

Qualifications

• High School Diploma/GED a plus but not required.
• Previous phone experience preferred.
• Effective listening skills.
• Patient and friendly demeanor.
• Ability to make good judgment calls.

Responsibilities

• Maintain safety and security of guests, staff and property.
• Resolve potential problems or safety concerns.
• Resolve matters that include public relations, medical emergencies, and criminal incidents.
• Provide detailed reports on daily activities and incidents to management.
• Conduct regular property walks and check security checkpoints.

Skills

Effective listening

Customer service

Judgment calls

Phone communication

Education

High School Diploma/GED a plus

Job description

Opal Collection is seeking a Hotel Security Guard to ensure the safety of guests, staff, and property at our Florida location. The role involves monitoring premises, reporting incidents, and coordinating with management to resolve safety concerns.

Ideal candidates demonstrate effective listening and strong judgment, plus a patient, friendly demeanor. Post-offer checks and standard verifications are conducted. Join a team that values service and security professionalism.