Hotel Sales Leader

Hunter Super Techs - TurnPoint; Charlottesville (VA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision

Life insurance

Pet Insurance

Disability (short & long-term)

Paid time off & holidays

Tuition assistance

401K with 50% match up to 10%

Training & development programs

Hotel rate discounts

Volunteer opportunities

Job summary

McKibbon Hospitality is building a pipeline for Sales Manager-level opportunities in Charlottesville, VA. This posting represents the Sales Manager role, with a view to filling future openings such as Sales Coordinators, Managers, Senior Managers and Directors of Sales.

Estimated compensation for a Sales Manager in this market starts around $65,000 with a quarterly performance bonus, reflecting experience and market norms in hospitality sales. We offer extensive benefits and growth opportunities.

Qualifications

• Associates/Bachelor's degree.
• 1-year minimum experience in hotel sales preferred.
• Preferred experience with major brands such as Marriott, Hilton or Hyatt.
• A proven track record of meeting sales goals.
• Ability to actively support operational teams.
• The ability to make revenue management decisions to effectively grow market share.

Responsibilities

• Sales manager will be responsible for sales and revenue generation for the property.
• Segments will vary based on size and experience of sales team and hotel needs.
• Maintain compliance and stay up to date on new sales initiatives for the brand and company.
• Participate in STAR report critique and month-end reporting.
• Train on McKibbon procedures related to sales and systems as directed.
• Maintain positive relationships with management, owners and clients.
• Support guest experience and satisfaction across operations.
• Engage in local community activities as the face of the property.
• Set up and maintain group blocks on group/function schedules.

Education

Associates/Bachelor's degree

Tools

Delphi Standard

Delphi FDC

Word

Excel

PowerPoint

Job description

Location: Charlottesville, VA, 22903

Thank you for your interest in growing your career with McKibbon Hospitality. From extended stay to luxury hotels, from urban boutiques to one-of-a-kind food and beverage concepts, there's one thing that is consistent across all of our properties: they have the distinctive McKibbon touch you won't find elsewhere.

As we look to expand our portfolio in your area and create memorable hospitality experiences across some of the industry's most recognized brands, we anticipate exciting opportunities in the near future and are eager to connect with exceptional talent who share our service-first mindset and passion for hospitality.

This application is for future Sales Leader opportunities in this market.

While there is not currently a specific property associated with this posting, submitting your information allows our Talent Acquisition team to stay informed of your interest and consider you for upcoming opportunities that align with your background and career goals.

Please note that the job description displayed is representative of a Sales Manager-level position. However, we are building a pipeline of talented sales professionals at a variety of levels to support our continued growth, including Sales Coordinators, Sales Managers, Senior Sales Managers, and Directors of Sales.

We appreciate your interest in McKibbon Hospitality and look forward to connecting with you to learn more about your experience and career aspirations as future opportunities become available.

Estimated Compensation for a Sales Manager in this market: $65,000 based on experience and a performance based quarterly bonus.

Perks & Benefits Beyond the Basics

• Full Time Associates: Comprehensive benefits package including medical, dental, and vision
• Life insurance
• Pet Insurance
• Short and long-term disability
• Paid time off and holidays
• Tuition assistance
• Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan, 50% matching up to 10% of compensation Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position)
• Personal Wellness: All Associates
• Fundraising matching funds program
• Team volunteer opportunities
• 24/7 chaplain services
• Exclusive hotel rate discounts
• Any state specific holiday, vacation or benefit requirements will apply.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

What Makes a McKibbon Sales Manager - OEM?

As a key member of the hotel team, the Sales Manager has influence and accountability for the revenue generation of the property. Reporting to the General Manager or Director of Sales, the Sales Manager will be responsible for maintaining the highest level of competencies to help the property to achieve its business goals while embracing the McKibbon Guiding Principles.

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

A Day in the Life

• Sales manager will be responsible for sales and revenue generation for the property.
• Segments will vary based on size and experience of sales team and hotel needs.
• Sales Manager will be responsible for maintaining compliance and remaining up to date on new sales initiatives for the brand and company.
• You will be actively involved in the STAR report critique and entering results in the month end report.
• Sales Manager will implement and train on all McKibbon procedures that relate to sales, including systems and processes as directed by supervisor.
• Maintain positive relationships with the management company, property owners, and clients.
• You will support guest experience and satisfaction in all operations.
• Sales Manager will act as the face of the property by being actively involved in the local community.
• Check emails and voicemails daily with appropriate prompt response.
• Review McKibbon Hospitality's daily report.
• Participate in Daily Sales Stand-Up.
• Review daily Delphi calendar (account, group, and function traces).
• Review Delphi trace manager for past-due traces.
• Enter all sales activities into Delphi (traces, QIC, lost business).
• Review assigned hotel(s) in-house guest ledger/arrival list.
• Research and prospect leads assigned.
• Prospect to set appointments/joint appointments/tours.
• Work on and update target accounts.
• Greet all assigned in-house meetings.
• Set-up/maintain group block on group/function schedules.
• Review budget and P/L with general manager.
• Provide knowledgeable input to operations team to assist in the creation of the Budget Workbook.
• Discuss interest in participating in a new hotel and/or acquisition sales blitzes with corporate sales team.
• Discuss interest in becoming a trainer for position focused training.
• Attend sales training as recommended by your general manager or Director of Sales.
• Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests.
• Must be attentive, friendly, helpful, and courteous to clients, guests, and associates.
• Must excel in high-pressure, fast-paced environments.

Requirements

• Associates/Bachelor's degree.
• 1-year minimum experience in hotel sales preferred.
• Preferred experience with major brands such as Marriott, Hilton or Hyatt.
• A proven track record of meeting sales goals.
• Ability to actively support operational teams.
• Implement and maintain all sales documentation.
• The ability to make revenue management decisions to effectively grow market share.
• The ability to produce proactive sales strategies through direct sales calls, prospecting for new clients, and client visits.
• Computer Skills: Word, Excel, PowerPoint.
• Experience with Delphi Standard or Delphi FDC (highly desired).
• Must be able to work independently and simultaneously manage multiple tasks.
• Strong organization and presentation skills.
• Ability to effectively interact with people of diverse socioeconomic cultural and ethnic backgrounds while solving complex problems and creating a productive sales environment.
• Ability to ensure that hotel policies, procedures and brand standards are followed.
• Maintain a high level of professionalism, trust and responsibility.
• Demonstrates exceptional attention to detail, ensuring accuracy and timeliness in all communications and documentation.
• Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.