Hotel Sales & Event Coordinator

Guest Services, Inc.; Naples (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Hilton Team Member travel rates

Job summary

The Guest Services, Inc. hotel in Naples, FL seeks a Sales & Event Coordinator to support the Sales and Catering team by coordinating meetings, social events, and group room blocks while handling daily admin tasks to ensure smooth operations from planning to execution.

You will be the welcoming contact for clients, work with hotel departments on communications and documentation, and assist with site visits and events to deliver an exceptional guest experience.

Qualifications

• Experience in hotel or hospitality preferred.
• Strong organizational and communication skills essential.
• Detail-oriented with ability to manage multiple priorities.
• Flexible with evenings and weekend events as needed.

Responsibilities

• Coordinate event details including meeting space, menus, room setups, and audiovisual needs.
• Serve as the welcoming contact for clients throughout planning.
• Prepare and distribute BEOs and communicate details to hotel departments.
• Assist with wedding and group room blocks, rooming lists, reservations, and guest requests.
• Assist with sales inquiries, proposals, contracts, correspondence, and client follow-up.
• Track agreements, deposit deadlines, and event details to keep bookings on schedule.
• Assist with site visits, client appointments, and daily sales office administration.
• Provide support before, during, and after events to ensure a seamless experience.

Skills

Hospitality experience

Organizational skills

Communication skills

Attention to detail

Evening/weekend availability

Job description

Compensation Amount:

20.00 USD Hourly

Job Summary:

The Hotel Sales & Event Coordinator supports the Sales and Catering team by coordinating meetings, social events, and group room blocks while managing the daily administrative needs of the sales office. This role serves as a welcoming point of contact for clients and works closely with hotel departments to ensure accurate communication, organized documentation, and an exceptional guest experience from planning through execution.

Job Description:

What You’ll Do

• Coordinate event details, including meeting space, menus, room setups, and audiovisual needs.


• Serve as a welcoming contact for clients throughout the planning process.


• Prepare and distribute Banquet Event Orders (BEOs) and communicate details to hotel departments.


• Assist with wedding and group room blocks, rooming lists, reservations, and guest requests.


• Assist with sales inquiries, proposals, contracts, correspondence, and client follow-up.


• Track agreements, deposit deadlines, and event details to help keep bookings on schedule.


• Assist with site visits, client appointments, and daily sales office administration.


• Provide support before, during, and after events to help ensure a seamless experience.

What We’re Looking For

• One to three years of hotel or hospitality experience preferred.


• Strong organizational and communication skills.


• Attention to detail and the ability to manage multiple priorities.


• A friendly, professional approach and a commitment to guest service.


• Availability to support occasional evening and weekend events as needed.

Why Join Our Team?

• A welcoming team that takes pride in DoubleTree hospitality.


• The opportunity to build experience in hotel sales, event planning, and group coordination.


• Great benefits, including Hilton Team Member travel rates.


• A hands-on role where your organization and service make a difference.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.