Hotel Sales Coordinator - Aria

MGM Resorts International

Las Vegas, Northern (NV, KY)

Hybrid

USD 23,000 - 32,000

Full time

3 days ago
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Benefits offered by this job

Wellness incentive programs
Discounts on hotel, food & beverage, &
Free parking on and off shift
Health & Income Protection benefits
Professional and personal development

Job summary

MGM Resorts International in Las Vegas seeks a Hotel Sales Coordinator to provide high-level administrative support to three to four Sales Executives. You will coordinate reservations, travel, and client communications, acting as a liaison between property teams and clients to ensure top-tier service in a luxury hospitality environment.

The role requires strong administrative experience, guest service background, and a related degree.

Qualifications

  • Has a High School Diploma or GED.
  • Have 1+ Years of prior relevant experience in Guest Service.
  • Has a Bachelor's Degree in Related field - Preferred.
  • Have 2+ Years of prior relevant experience in Administrative experience, preferably within a hospitality, hotel, or sales function - Preferred.
  • Experience working in a similar resort setting - Preferred.

Responsibilities

  • Process reservations, confirmations, cancellations, special handling alerts, and amenities.
  • Manage travel advisor requests and liaison with the property operations teams to execute requests, own inbox and distribute to other departments as needed.
  • Be a resource on activities, services and amenities within our resort.
  • Set up site/FAM tour agendas, coordinate with properties to prepare keys, set up dining and coordinate as needed with clients.
  • Manage and maintain schedules, appointments, conference calls, and travel arrangements for Hotel Sales executives.
  • Prepare expense reports and maintain files to highly sensitive and confidential information.
  • Provide excellent service consistent with the property's core service standards and brand attributes and maintain positive working relationships and partnerships with clients and employees by understanding their expectations and anticipating their needs.
  • Assist in responding to customer correspondence and requests as needed, and in Executives absence.
  • Perform other job-related duties as requested.

Skills

Guest service
Administrative support

Education

High School Diploma or GED
Bachelor's degree (Preferred)

Job description

Hotel Sales Coordinator - Aria page is loaded## Hotel Sales Coordinator - Arialocations: Office - Ariatime type: Full timeposted on: Posted Yesterdayjob requisition id: 280005Las Vegas, Nevada**The SHOW comes alive at MGM Resorts International****THE JOB:**The Sales Coordinator is responsible for providing high-level of administrative support for three to four property Sales Executives or Corporate Sales COE Executives by providing support for company/enterprise wide initiatives and/or tasks They are acting as a liaison between property and clients to provide service and support consistent with property's core service standards and brand attributes. All duties are performed in accordance with department and property policies, practices and procedures.**THE STARTING RATE:** $19.00 hourly**THE DAY-TO-DAY:*** Process reservations, confirmations, cancellations, special handling alerts, and amenities.* Manage travel advisor requests and liaison with the property operations teams to execute requests, own inbox and distribute to other departments as needed.* Be a resource on activities, services and amenities within our resort.* Set up site/FAM tour agendas, coordinate with properties to prepare keys, set up dining and coordinate as needed with clients.* Manage and maintain schedules, appointments, conference calls, and travel arrangements for Hotel Sales executives.* Prepare expense reports and maintain files to highly sensitive and confidential information.* Provide excellent service consistent with the property's core service standards and brand attributes and maintain positive working relationships and partnerships with clients and employees by understanding their expectations and anticipating their needs.* Assist in responding to customer correspondence and requests as needed, and in Executives absence. Perform other job-related duties as requested.**THE IDEAL CANDIDATE:*** Has a High School Diploma or GED* Have 1+ Years of prior relevant experience in Guest Service* Has a Bachelor's Degree in Related field - Preferred* Have 2+ Years of prior relevant experience in Administrative experience, preferably within a hospitality, hotel, or sales function - Preferred* Experience working in a similar resort setting - Preferred**THE PERKS & BENEFITS:*** Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more* Free parking on and off shift* Health & Income Protection benefits (for eligible employees)* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community**VIEW JOB DESCRIPTION:**Are you ready to **JOIN THE SHOW**At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.Be part of a unique world filled with anticipation, entertainment and unparalleled experiences - combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.comWe are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our and commitment to diversity and inclusion, please visit. For California residents, also see our that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.
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