Hotel Room Attendant - Tru by Hilton Clemson, SC

Paragon Hotel Company; Seneca (SC); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Paid Instantly

Paid Time Off

Team Member Room Discounts

Time and Half for Select Holidays

Referral Bonus Program

Job summary

Paragon Hotel Company is seeking a Hotel Room Attendant in Seneca, South Carolina, to ensure guest satisfaction by maintaining clean and orderly guest rooms according to hotel standards. Responsibilities include daily cleaning and reporting discrepancies, while assisting with guest inquiries in a professional manner.

The ideal candidate will have at least one year of experience in the hospitality industry, a high school diploma, and the physical capability to perform essential duties. Benefits include paid time off and team member discounts.

Qualifications

• 1+ years of experience in a branded hotel preferred.
• Must be able to push or pull 60 pounds and lift/carry 30 pounds.
• Must display excellent attendance and punctuality.

Responsibilities

• Daily clean and return vacant dirty rooms to a clean status.
• Report discrepancies to the Housekeeping Department Supervisor.
• Ensure quality and quantity of the linen closet.

Skills

Attention to detail

Expertise in guestroom cleaning procedures

Ability to lift and carry weights

Professionalism and trustworthiness

Education

High School diploma or equivalent

Tools

Housekeeping cart

Vacuum cleaner

Job description

Hotel Room Attendant

Principle Responsibilities & Position Purpose: To maximize guest satisfaction by providing neat and clean guest rooms in accordance with standards of the hotel. Responsible for the usage and organization of supplies. Understands and implements the Pledge (Mission), Values and culture at all times.

Pre‑Requisites (Requirements)

• 1+ years of experience in a branded, quality hotel preferred.
• High School diploma or equivalent.
• Must display professionalism and have characteristics of honesty and trustworthiness.
• Must have excellent attendance and punctuality.

Work Environment & Context

• Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must be able to stand for eight hours, bend, stretch, and reach.
• Long hours sometimes required. Work schedule varies and may include occasional working on holidays, weekends, and evenings.
• Must be able to push or pull 60 pounds and lift and/or carry 30 pounds.

Required Knowledge, Skills, and Abilities

Knowledgeable in

• Proper procedures for handling linens, terry and other supplies.
• Sanitation of supplies, guestrooms, public areas.
• Guestroom cleaning procedures.
• Safety and security measures; report or correct any hazardous conditions observed immediately.

Skills

• Maintain designated minutes per room.
• Maintain guest privacy.
• Follow cleaning procedures in the company systematic fashion.
• Assist with guest issues, being professional and maintaining a hospitable caring attitude.

Abilities

• Multi‑task, detail oriented, remain service centric.
• Must be able to work alone.
• Comply to all standards.
• Communicate with guests and co‑workers in a friendly and helpful professional manner.
• Work as a team member.

Essential Functions

• Daily clean and return vacant dirty rooms to a vacant ready status and return occupied dirty rooms to an occupied clean status.
• Maintain a clean and orderly housekeeping cart.
• Report any discrepancies to the Housekeeping Department Supervisor.
• Turn in articles left in rooms to Housekeeping office for “Lost and Found” handling.
• Ensure quality and quantity of the contents of the linen closet by organizing and cleaning it.
• Maximize job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner.
• Ensure safety and maximum security.
• Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. associate lounge and locker room, public areas, stairwells, and back of the house area).
• Respond to guest requests and inquiries immediately.
• Have a thorough knowledge of emergency procedures.
• Other duties as assigned, of which the associate is capable of performing.

Benefits

• Paid Instantly.
• Paid Time Off.
• Team Member Room Discounts.
• Time and Half for Select Holidays.
• Referral Bonus Program.

Volunteer Benefits

• Accident Insurance.
• Disability Insurance.
• Life Insurance.
• Cancer Insurance.
• Dental Insurance.
• Vision Insurance.

Property Specific Incentives

• Gift Cards.
• Employee Lunches.