Hotel Room Attendant - Residence Inn Anderson, SC

Residence Inn Anderson SC; Anderson (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Time Off

Team Member Room Discounts

Time and Half for Holidays

Referral Bonus Program

Paid Instantly

Job summary

Residence Inn Anderson SC is seeking a Room Attendant to clean guest rooms in line with hotel standards and to maintain supplies and equipment. The role requires professionalism, punctuality and a commitment to guest privacy, with responsibility for turning rooms, carts, and linen management.

You will follow established procedures, assist guests, and help maintain a hospitable environment across public and back-of-house areas. This position is onsite at the hotel.

Qualifications

• 1+ years of experience in a branded, quality hotel preferred.
• High School diploma or equivalent.
• Must display professionalism and honesty/trustworthiness.
• Excellent attendance and punctuality.

Responsibilities

• Daily cleaning and turnover of rooms to ready status.
• Maintain a clean and organized housekeeping cart.
• Report discrepancies to Housekeeping Supervisor.
• Handle lost and found items as needed.
• Maintain linen closet contents and cleanliness.
• Ensure safety and security; assist in other areas as required.
• Respond to guest requests and inquiries promptly.

Skills

Guest privacy

Cleaning procedures

Professionalism

Punctuality

Teamwork

Education

HS Diploma

Job description

Room Attendant

Principle Responsibilities & Position Purpose:

To maximize guest satisfaction by providing neat and clean guests rooms in accordance with standards of the hotel. Responsible for the usage and organization of supplies. Understands and implements the Pledge (Mission), Values and culture at all time

Pre-Requisites (Requirements):

• - 1+ years of experience in a branded, quality hotel preferred
• - High School diploma or equivalent of same
• -Must display professionalism and have characteristics of honesty and trustworthiness
• - Must have excellent attendance and punctuality

Work Environment & Context:

• -Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• -Must be able to stand for eight hours, bend, stretch, and reach
• -Long hours sometimes required. Work schedule varies and may include occasionally working on Holidays, weekends, and evenings
• -Must be able to push or pull 60 pounds and lift and/or carry 30 pounds

Required Knowledge, Skills, and Abilities:

Knowledgeable in:

• Proper procedures for handling of linens, terry and other supplies.
• Sanitation of supplies, guestrooms, public areas.
• Guestroom cleaning procedures
• Safety and security measures. Report or correct any hazardous conditions observed immediately.

Skills:

• Maintain designated minutes per room.
• Maintain guest privacy.
• Follow cleaning procedures in the company systematic fashion.
• Assist with guest issues, being professional and maintaining a hospitable caring attitude.

Abilities:

• Multi task, detail oriented, remain service centric
• Must be able to work alone.
• Comply to all standards.
• Communicate with guests and co-workers in a friendly and helpful professional manner.
• Work as a team member

Essential Functions:

• 1. Daily clean and return vacant dirty rooms to a vacant ready status and return occupied dirty rooms to an occupied clean status.
• 2. Maintain a clean and orderly housekeeping cart.
• 3. Report any discrepancies to the Housekeeping Department Supervisor.
• 4. Turns in articles left in rooms to Housekeeping office for "Lost and Found" handling
• 5. Insures quality and quantity of the contents of the linen closet by organizing and cleaning it
• 6. Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner
• 7. Insures safety and maximum security
• 8. Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. associate lounge and locker room, public areas, stairwells, and back of the house area).
• 9. Respond to guest requests and inquiries immediately.
• 10. Have a thorough knowledge of emergency procedures.
• 11. Other duties as assigned, of which the associate is capable of performing.

Benefits

• Paid Instantly
• Paid Time Off
• Team Member Room Discounts
• Time and Half for Select Holidays
• Referral Bonus Program

Voluntary Benefits

• Accident Insurance
• Disability Insurance
• Life Insurance
• Cancer Insurance
• Dental Insurance
• Vision Insurance

Property Specific Incentives

• Gift Cards
• Employee Lunches