Hotel Room Attendant Jacksonville, FL

Lexima Lodging; Jacksonville (FL); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dental/Vision Insurance

Medical Insurance

401(k) Savings Plan

Employer Paid Disability & Life

Paid Time Off

Brand Discounts

Job summary

Lexima Lodging in Jacksonville, FL seeks a dedicated Housekeeper to clean guest rooms according to brand standards and procedures, ensuring a positive guest experience.

No prior experience required; on-the-job training provided. You will maintain supply carts, report maintenance or lost property, and support other hotel areas as needed to support guest satisfaction and hotel operations.

Qualifications

• Entry-level housekeeping role; no previous experience required.
• Ability to follow instructions and meet time objectives.
• Strong communication with managers and staff.

Responsibilities

• Cleans assigned guest rooms in accordance with company standards.
• Maintains housekeeping carts, cart rooms and laundry areas to company standards.
• Stocks carts and cart rooms as directed by management.
• Reports maintenance issues to the front desk/manager on duty.
• Reports remaining guest property in checkout rooms to the front desk/manager on duty.
• Assists with guest requests when possible and practical.
• Complies with safety and security policies.
• Completes training as required by Extended Stay University.
• Assists with cleaning other hotel areas as assigned by management.

Skills

Effective communication

Policy adherence

Judgment

Job description

About The Position

The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.

Requirements

• Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
• Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
• Apply good judgment at all times.
• No prior experience or training necessary.

Responsibilities

• Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
• Cleans assigned guest rooms with adherence to company standards, policies and procedures.
• Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.
• Stocks carts and cart rooms if necessary and or directed by management.
• Reports all maintenance issues directly to the front desk and/or manager on duty.
• Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
• Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
• Complies with all safety and security policies and procedures.
• Completes all required and annual Extended Stay University training.
• Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
• Responsible for maintaining overall hotel cleanliness.
• Other duties as assigned by the management team.

Benefits

• Dental/Vision Insurance
• Medical Insurance
• 401(k) Savings Plan
• Employer Paid Disability & Life Insurance
• Paid Time Off
• Brand Discounts