Hotel Room Attendant - Holiday Inn Express & Suites Gainesville, SC

Holiday Inn Express & Suites Gainesville GA; Gainesville (GA); Sur place; USD 17 000 - 21 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Team Member Room Discounts

Time and Half for Select Holidays

Referral Bonus Program

Résumé du poste

Holiday Inn Express & Suites Gainesville GA is seeking a Room Attendant to service guest rooms from Sunday to Wednesday. Responsibilities include cleaning guestrooms, maintaining housekeeping standards, and assisting guests with requests.

The role emphasizes professionalism, punctuality, and attention to detail in a branded hotel setting. Ideal candidates will have 1+ years in a quality hotel, a high school diploma, and a strong reliability record.

Qualifications

• 1+ years of experience in a branded, quality hotel preferred
• High School diploma or equivalent
• Must display professionalism and have characteristics of honesty and trustworthiness
• Must have excellent attendance and punctuality

Responsabilités

• Daily clean and return vacant dirty rooms to a vacant ready status and return occupied dirty rooms to an occupied clean status
• Maintain a clean and orderly housekeeping cart
• Report any discrepancies to the Housekeeping Department Supervisor
• Turns in articles left in rooms to Housekeeping office for Lost and Found handling
• Insures quality and quantity of the contents of the linen closet by organizing and cleaning it
• Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner
• Insures safety and maximum security
• Assist in maintaining other areas of the hotel in a clean and orderly condition
• Respond to guest requests and inquiries immediately
• Have a thorough knowledge of emergency procedures
• Other duties as assigned, of which the associate is capable of performing.

Connaissances

Professionalism

Honesty

Punctuality

Multi task

Detail oriented

Formation

High School diploma or equivalent

Description du poste

Room Attendant - Sunday - Wednesday

Principle Responsibilities & Position Purpose:

To maximize guest satisfaction by providing neat and clean guests rooms in accordance with standards of the hotel. Responsible for the usage and organization of supplies. Understands and implements the Pledge (Mission), Values and culture at all time

Pre-Requisites (Requirements):

• 1+ years of experience in a branded, quality hotel preferred
• High School diploma or equivalent of same
• Must display professionalism and have characteristics of honesty and trustworthiness
• Must have excellent attendance and punctuality

Work Environment & Context:

• Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must be able to stand for eight hours, bend, stretch, and reach
• Long hours sometimes required. Work schedule varies and may include occasionally working on
• Holidays, weekends, and evenings
• Must be able to push or pull 60 pounds and lift and/or carry 30 pounds

Required Knowledge, Skills, and Abilities:

Knowledgeable in:

• Proper procedures for handling of linens, terry and other supplies.
• Sanitation of supplies, guestrooms, public areas.
• Guestroom cleaning procedures
• Safety and security measures. Report or correct any hazardous conditions observed immediately.

Skills:

• Maintain designated minutes per room.
• Maintain guest privacy.
• Follow cleaning procedures in the company systematic fashion.
• Assist with guest issues, being professional and maintaining a hospitable caring attitude.

Abilities:

• Multi task, detail oriented, remain service centric
• Must be able to work alone.
• Comply to all standards.
• Communicate with guests and co-workers in a friendly and helpful professional manner.
• Work as a team member

Essential Functions:

1. Daily clean and return vacant dirty rooms to a vacant ready status and return occupied dirty rooms to an occupied clean status.
2. Maintain a clean and orderly housekeeping cart.
3. Report any discrepancies to the Housekeeping Department Supervisor.
4. Turns in articles left in rooms to Housekeeping office for "Lost and Found" handling
5. Insures quality and quantity of the contents of the linen closet by organizing and cleaning it
6. Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner
7. Insures safety and maximum security
8. Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. associate lounge and locker room, public areas, stairwells, and back of the house area).
9. Respond to guest requests and inquiries immediately.
10. Have a thorough knowledge of emergency procedures.
11. Other duties as assigned, of which the associate is capable of performing.

Benefits

• Paid Instantly
• Paid Time Off
• Team Member Room Discounts
• Time and Half for Select Holidays
• Referral Bonus Program

Volunteer Benefits

• Accident Insurance
• Disability Insurance
• Life Insurance
• Cancer Insurance
• Dental Insurance
• Vision Insurance

Property Specific Incentives

• Gift Cards
• Employee Lunches