Hotel Room Attendant

Thind Management; Tampa (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Thind Management is seeking a Hotel Room Attendant to maintain guest rooms and public areas to high standards. You will ensure cleanliness, replenish amenities, and assist guests with information about hotel services to create a welcoming stay.

Ideal applicants are reliable, able to work in a fast-paced environment, and willing to follow safety and brand guidelines. A flexible schedule, including weekends, is often required, with a professional appearance and teamwork mindset.

Qualifications

• Experience in hotel housekeeping or hospitality is preferred.
• Ability to work efficiently in a fast-paced environment.
• Willingness to follow safety procedures and brand standards.

Responsibilities

• Greets guests with friendly acknowledgement and provides information about hotel services.
• Cleans rooms and public areas, including beds, bathrooms, and common spaces within time standards.
• Reports deficiencies to management to maintain room quality and hotel standards.
• Replenishes linen and guest amenities; assists team members as needed.
• Maintains cleanliness, follows safety procedures, and handles cleaning equipment properly.
• Maintains professional appearance and adheres to key control protocols.

Skills

Attention to detail

Customer service

Flexibility

Physical stamina

Job description

Hotel Room Attendant

Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.

Job Summary

We are seeking a motivated room attendant with a positive attitude. One who is responsible for maintaining the cleanliness and appearance of hotel guest rooms and public areas, ensuring that guests have a comfortable and enjoyable stay. The room attendant should have excellent attention to detail and the ability to work efficiently in a fast-paced environment while following company and brand standards.

Core Job Responsibilities & Duties

• Greets guests immediately with friendly/sincere acknowledgement
• Provide customer service to guests, including information about hotel services, activities, and amenities
• Clean rooms, including but not limited to stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, moving furniture, cleaning bathrooms and counters. All work must be completed within an allotted time frame to meet production standards
• Report deficiencies to management in order to maintain room in compliance with hotel standards
• Replenish linen and guest amenities
• Assist team members as requested
• Other duties as assigned by supervisor and/or management
• Work in fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs
• Physically able to work from a ladder
• Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of room
• Ability to follow all safety procedures/standards and able to recognize and act in emergency
• Ability to push, pull and lift up to 50 lbs.
• Always display professional image through appearance and conduct
• Follow key control protocol
• Regular attendance in keeping with guidelines established by the company and site are essential to the successful performance of this position
• Ensure that all cleaning equipment & supplies are used and stored properly

Qualification Standards & Company Requirements

• Ability to work efficiently and independently in a fast-paced environment
• Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise.
• Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
• Ability to work a flexible schedule, including weekends and holidays