Hotel Room Attendant

Holiday Inn Express Pensacola/Downtown, FL; Pensacola, Village of Brownville (FL, NY); On-site; USD 25,000 - 30,000; Full time

Job summary

At Holiday Inn Express Pensacola/Downtown, we are seeking a dedicated Housekeeper to maintain cleanliness and prepare rooms for guests. The ideal candidate will have a strong attention to detail and previous experience in housekeeping and customer service. Join our passionate team and grow with us in a friendly, service-driven environment.

Benefits

Medical, Vision, Dental insurance

401K plan

Immediate Pay - earned wage access

Vacation, Sick, Holiday pay

Bonus opportunities

Brand-specific employee discounts

Long-term/short-term disability

Life insurance

Qualifications

• Must have previous housekeeping and customer service experience.
• Attention to detail required.
• Flexibility to work weekends and holidays needed.

Responsibilities

• Loading housekeeping carts with supplies.
• Cleaning and preparing rooms for new guests within 25 minutes.
• Inspecting rooms for hazards and damages.

Skills

Attention to detail

Customer service

Flexibility

Education

Previous housekeeping experience

Previous customer service experience

Job description

Kana Hotel Group's mission is to be one of the most admired and service quality-driven hotel companies in the industry. We aim to create an atmosphere of friendly employee behavior and deliver the highest quality service and value to our guests.

We seek passionate individuals who want to grow with us, from our Team Members to our General Managers and Regional Support team. Most of our leadership team members have been promoted from within. As part of our team, you will contribute your talents and energies to improve our environment and services, with opportunities for growth and advancement.

Kana Hotel Group offers the following benefits:

• Medical, Vision, Dental insurance
• 401K plan
• Immediate Pay - earned wage access
• Vacation, Sick, Holiday pay
• Bonus opportunities
• Brand-specific employee discounts
• Long-term/short-term disability
• Life insurance

Primary Responsibilities:

1. Loading housekeeping carts with supplies
2. Turning off all electricity (heating or cooling to fan or cool setting)
3. Stripping beds and dropping linens in laundry for checked-out rooms
4. Cleaning and preparing rooms for new guests within 25 minutes
5. Ensuring carts are clean and bottles are labeled correctly
6. Vacuuming, sweeping, and cleaning room surfaces
7. Cleaning bathrooms and removing used amenities
8. Inspecting rooms for hazards and damages
9. Reporting issues to supervisors
10. Responding to guest requests and preparing rooms for arrivals
11. Maintaining cleanliness of storage and stock rooms
12. Other duties as assigned

Education and Experience:

• Previous housekeeping and customer service experience required
• Attention to detail
• Flexibility to work weekends and holidays

We are an equal opportunity employer, committed to a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic.