Hotel Room Attendant

Holiday Inn Express Newnan, GA; Newnan (GA); Presencial; USD 20 000 - 32 000; Tempo integral

Resumo da oferta

Kana Hotel Group is seeking a housekeeping team member for a busy hotel in Newnan, GA. You will be responsible for cleaning guest rooms, restocking supplies, and maintaining high cleanliness standards to ensure guest satisfaction.

The role requires attention to detail, prior housekeeping or guest service experience, and the ability to work weekends and holidays. We value reliability and a strong work ethic in a fast-paced environment.

Qualificações

• Previous housekeeping experience required
• Attention to detail
• Previous customer service experience
• Ability and flexibility to work weekends and holidays

Responsabilidades

• Load housekeeping carts with necessary supplies and maintain stock levels
• Clean rooms thoroughly within typical turnaround times
• Strip beds, collect and launder linens, and sanitize bathrooms
• Ensure proper labeling of bottles and cleanliness of room surfaces
• Report maintenance issues and safety hazards to a supervisor
• Prepare rooms for guest arrivals and respond to special guest requests
• Record room status on assignment sheets and keep storage areas orderly
• Perform other duties as assigned by supervisor

Conhecimentos

Attention to detail

Customer service experience

Weekend/holiday availability

Descrição da oferta de emprego

Kana Hotel Group'smission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.

From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company.As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career.

Primary Responsibilities

• Loading housekeeping carts with all necessary supplies
• Turns off all electricity (heating or cooling set to fan or cool setting)
• Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done
• Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately
• Cleans the cart & ensures that all bottles are correctly labeled
• Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes.
• Obtains executive housekeeper's signature on his/her work assignment sheet
• Vacuums & sweeps carpets & floors
• Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.)
• Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies
• Inspect rooms for safety hazards & for the operating conditions of equipment
• Check for damaged linens
• Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor
• Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill)
• Maintain cleanliness of storage rooms & stocks cart
• Remove & empties linens from housekeeping cart into laundry cart & sends to laundry
• Record room status on work assignment sheets
• Other duties as assigned

Education/Experience

• Previous housekeeping experience required
• Attention to detail
• Previous customer service experience
• Ability and flexibility to work weekends and holidays

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.