Hotel Room Attendant

Kana Hotel Group; Mobile (AL); In loco; USD 17.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Vision

Dental

401K

Immediate Pay- earned wage access

Vacation time

Sick time

Holiday pay

Bonus opportunities

Brand-specific employee discounts

Long term/short term disability

Life insurance

Descrizione del lavoro

Kana Hotel Group is seeking a Housekeeping team member in Mobile, AL to maintain clean, comfortable rooms and assist guests with requests. You will load carts, strip and reset rooms, clean rooms thoroughly, and report maintenance or safety issues.

The role emphasizes speed, accuracy, and guest satisfaction and requires weekend and holiday availability. Benefits include medical, vision, dental, 401K, immediate pay, vacation and sick time, holiday pay, bonus opportunities, employee discounts,

Competenze

• Previous housekeeping experience required
• Attention to detail
• Previous customer service experience
• Ability and flexibility to work weekends and holidays

Mansioni

• Loading housekeeping carts with all necessary supplies
• Turns off electricity (heating or cooling to fan or cool)
• Strips beds in checked-out rooms and drops dirty linens to the laundry
• Turns off all lights, strips beds, and drops dirty linens to the laundry on new checked-out rooms
• Cleans the cart and ensures bottles are correctly labeled
• Works in a fast-paced environment to clean rooms within 25 minutes
• Obtains executive housekeeper’s signature on the work assignment sheet
• Vacuums and sweeps carpets and floors
• Dusts and cleans room decorations, appliances, and surfaces
• Cleans showers, tubs, sinks, and bathroom items; removes used guest amenities
• Inspects rooms for safety hazards and equipment condition; checks for damaged linens
• Reports lost & found articles, maintenance problems, or special room issues
• Prepares rooms for guest arrivals and handles special guest requests
• Maintains cleanliness of storage rooms and stocks cart
• Removes linens from housekeeping cart and sends to laundry
• Records room status on work assignment sheets
• Performs other duties as assigned

Conoscenze

Attention to detail

Customer service experience

Weekend/holiday flexibility

Descrizione del lavoro

Kana Hotel Group'smission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.

From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company.As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.

Kana Hotel Group is proud to offer the following benefits:

• Medical
• Vision
• Dental
• 401K
• Immediate Pay- earned wage access!
• Vacation time
• Sick time
• Holiday pay
• Bonus opportunities
• Brand-specific employee discounts
• Long term/short term disability
• Life insurance

Primary Responsibilities

• Loading housekeeping carts with all necessary supplies
• Turns off all electricity (heating or cooling set to fan or cool setting)
• Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done
• Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately
• Cleans the cart & ensures that all bottles are correctly labeled
• Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes.
• Obtains executive housekeeper’s signature on his/her work assignment sheet
• Vacuums & sweeps carpets & floors
• Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.)
• Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies
• Inspect rooms for safety hazards & for the operating conditions of equipment Check for damaged linens
• Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor
• Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill)
• Maintain cleanliness of storage rooms & stocks cart
• Remove & empties linens from housekeeping cart into laundry cart & sends to laundry
• Record room status on work assignment sheets
• Other duties as assigned

Education/Experience

• Previous housekeeping experience required
• Attention to detail
• Previous customer service experience
• Ability and flexibility to work weekends and holidays

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.