Hotel Room Attendant

Hilton Garden Inn Charlotte/Mooresville, NC; Mooresville (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Hilton Garden Inn in Mooresville seeks dedicated housekeeping staff to maintain cleanliness and support high-quality guest service. Responsibilities include room cleaning, stocking supplies, and ensuring guest satisfaction. Join a supportive environment with opportunities for advancement and a commitment to employee growth.

Benefits

Medical

Vision

Dental

401K

Immediate Pay

Vacation time

Sick time

Holiday pay

Bonus opportunities

Employee discounts

Disability insurance

Life insurance

Qualifications

• Experience in housekeeping is required.
• Customer service experience preferred.
• Ability to work weekends and holidays.

Responsibilities

• Loading housekeeping carts with supplies.
• Cleaning rooms and bathrooms thoroughly.
• Reporting maintenance issues.

Skills

Attention to detail

Customer service

Education

Previous housekeeping experience

Job description

Kana Hotel Group's mission is to be one of the most admired and service quality-driven hotel companies in the industry. We aim to create an atmosphere of friendly employee behavior and deliver the highest quality service and value to our guests.

We seek passionate individuals who want to grow with us, from team members to leadership roles, most of whom have been promoted from within. As part of our team, you will contribute your talents to improve our environment and services, with opportunities for career growth and advancement.

Kana Hotel Group offers the following benefits:

• Medical
• Vision
• Dental
• 401K
• Immediate Pay - earned wage access
• Vacation time
• Sick time
• Holiday pay
• Bonus opportunities
• Brand-specific employee discounts
• Long-term/short-term disability
• Life insurance

Primary Responsibilities:

1. Loading housekeeping carts with necessary supplies.
2. Turning off all electricity (heating or cooling set to fan or cool).
3. Stripping beds in checked-out rooms and dropping linens to laundry before cleaning.
4. Cleaning rooms thoroughly within 25 minutes in a fast-paced environment.
5. Obtaining signature from the executive housekeeper on work assignment sheets.
6. Vacuuming and sweeping carpets and floors.
7. Dusting and cleaning room decorations, appliances, and surfaces.
8. Cleaning bathrooms and removing used amenities.
9. Inspecting rooms for safety hazards and equipment issues.
10. Reporting lost items, maintenance issues, or special room problems.
11. Preparing rooms for guest arrivals and responding to special requests.
12. Maintaining cleanliness of storage rooms and stocking carts.
13. Removing linens and sending laundry.
14. Recording room status on work sheets.
15. Performing other duties as assigned.

Education and Experience Requirements:

• Previous housekeeping experience required.
• Attention to detail.
• Customer service experience preferred.
• Ability to work weekends and holidays.

We are an equal opportunity employer, providing a work environment free from discrimination and harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or other protected characteristics. This policy applies to all employment terms and conditions.