Hotel Room Attendant

Hilton Garden Inn Charlotte/Mooresville, NC; Lenoir City (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Kana Hotel Group in the United States is seeking a Part-Time Housekeeper for Sundays through Tuesdays. You will load carts, prepare rooms, and ensure quick, thorough cleaning. This role emphasizes efficiency and accuracy to meet guest expectations and maintain a welcoming environment.

The position requires prior housekeeping or customer service experience, strong attention to detail, and flexibility to work weekends and holidays. Equal opportunity employment is provided.

Qualifications

• Previous housekeeping experience required.
• Attention to detail.
• Previous customer service experience.
• Ability and flexibility to work weekends and holidays.

Responsibilities

• Loading housekeeping carts with all necessary supplies.
• Turns off electricity and cooling settings as required.
• Strip beds and move dirty linens to laundry before cleaning.
• Ensure rooms are cleaned promptly and efficiently.
• Obtain executive housekeeper’s signature on the work assignment sheet.
• Vacuum and sweep carpets and floors.
• Dust and clean room decorations, appliances and surfaces.
• Clean showers, tubs, sinks and bathroom items.
• Inspect rooms for safety hazards and equipment condition.
• Report maintenance issues and lost/found items to a supervisor.
• Prepare rooms for guest arrivals and respond to special requests.
• Maintain storage rooms and stock carts.
• Remove and empty linens from housekeeping cart to laundry.
• Record room status on work assignment sheets.
• Other duties as assigned.

Skills

Attention to detail

Customer service experience

Weekend/holiday flexibility

Job description

Kana Hotel Group'smission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.

From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company.As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.

Kana Hotel Group is proud to offer the following benefits:

• Medical
• Vision
• Dental
• 401K
• Immediate Pay- earned wage access!
• Vacation time
• Sick time
• Holiday pay
• Bonus opportunities
• Brand-specific employee discounts
• Long term/short term disability
• Life insurance

Primary Responsibilities

Part-Time Sunday -> Tuesday

• Loading housekeeping carts with all necessary supplies
• Turns off all electricity (heating or cooling set to fan or cool setting)
• Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done
• Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately
• Cleans the cart & ensures that all bottles are correctly labeled
• Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes.
• Obtains executive housekeeper’s signature on his/her work assignment sheet
• Vacuums & sweeps carpets & floors
• Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.)
• Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies
• Inspect rooms for safety hazards & for the operating conditions of equipment Check for damaged linens
• Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor
• Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill)
• Maintain cleanliness of storage rooms & stocks cart
• Remove & empties linens from housekeeping cart into laundry cart & sends to laundry
• Record room status on work assignment sheets
• Other duties as assigned

Education/Experience

• Previous housekeeping experience required
• Attention to detail
• Previous customer service experience
• Ability and flexibility to work weekends and holidays

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.