Hotel Room Attendant

Kana Hotel Group; Columbia (SC); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401K

Immediate Pay- earned wage access!

Vacation time

Sick time

Holiday pay

Bonus opportunities

Brand-specific employee discounts

Long term/short term disability

Life insurance

Job summary

Kana Hotel Group in Columbia, SC is seeking a detail-oriented Housekeeper to maintain clean, welcoming guest rooms. You will load supplies, prepare rooms for arrival, and respond to guest requests while upholding the brand’s service standards.

The role requires weekend and holiday availability, ability to work in a fast-paced environment, and a commitment to safety and quality. Kana offers benefits including medical, vision, dental, 401K, paid time off, and opportunities for growth.

Qualifications

• Previous housekeeping experience is required.
• Attention to detail and quality standards are essential.
• Ability to work weekends and holidays as needed.

Responsibilities

• Loading housekeeping carts with supplies.
• Locking off unused electricity and setting climate controls as required.
• Strip and replace linens for checked-out/cleared rooms; drop dirty linens to laundry.
• Ensure beds are made and linens dropped promptly for new check-ins.
• Label and organize bottles on the cart; maintain cart cleanliness.
• Clean rooms quickly and thoroughly (target ~25 minutes).
• Obtain signature on work assignment sheets from the executive housekeeper.
• Vacuum, sweep, and maintain floors and carpets.
• Dust and clean decorations, appliances, and surfaces.
• Clean showers, tubs, sinks, and remove used amenities and supplies.
• Inspect rooms for safety hazards and equipment condition.
• Check for damaged linens and report issues.
• Report lost & found items and maintenance problems to supervisor.
• Prepare rooms for arrivals and respond to guest requests.
• Keep storage areas clean and carts stocked.
• Move linens from carts to laundry.
• Record room status on assignment sheets.
• Perform other duties as assigned.

Skills

Attention to detail

Customer service experience

Weekend/holiday availability

Job description

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.

From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.

Kana Hotel Group is proud to offer the following benefits:

• Medical
• Vision
• Dental
• 401K
• Immediate Pay- earned wage access!
• Vacation time
• Sick time
• Holiday pay
• Bonus opportunities
• Brand-specific employee discounts
• Long term/short term disability
• Life insurance

Primary Responsibilities

• Loading housekeeping carts with all necessary supplies
• Turns off all electricity (heating or cooling set to fan or cool setting)
• Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done
• Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately
• Cleans the cart & ensures that all bottles are correctly labeled
• Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes.
• Obtains executive housekeeper’s signature on his/her work assignment sheet
• Vacuums & sweeps carpets & floors
• Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.)
• Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies
• Inspect rooms for safety hazards & for the operating conditions of equipment
• Check for damaged linens
• Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor
• Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill)
• Maintain cleanliness of storage rooms & stocks cart
• Remove & empties linens from housekeeping cart into laundry cart & sends to laundry
• Record room status on work assignment sheets
• Other duties as assigned

Education/Experience

• Previous housekeeping experience required
• Attention to detail
• Previous customer service experience
• Ability and flexibility to work weekends and holidays

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.