Hotel Public Areas Specialist – Guest Experience

ROYAL LIVING MEMPHIS LLC; Memphis (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

ROYAL LIVING MEMPHIS LLC is seeking a Hotel Houseperson to maintain cleanliness and presentation of public areas and guest spaces. You will support the housekeeping department by ensuring a clean, safe, comfortable, and welcoming environment for guests and team members.

Key duties include cleaning lobbies and restrooms, delivering supplies to room attendants, and assisting with deep cleaning and setup for meetings.

Qualifications

• High school diploma or equivalent preferred.
• Experience in hotel or housekeeping preferred but not required.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Excellent customer service and communication skills.
• Ability to work flexible schedules, including weekends and holidays.

Responsibilities

• Clean and maintain hotel public areas, including lobbies, hallways, elevators, stairwells, and restrooms.
• Assist housekeeping room attendants with delivering linens, towels, amenities, and other supplies.
• Remove trash and maintain cleanliness throughout assigned areas.
• Stock housekeeping closets and maintain adequate supplies.
• Assist with moving furniture, setting up meeting spaces, and completing special cleaning projects.
• Respond promptly to housekeeping requests from guests and hotel team members.
• Maintain floors by vacuuming, sweeping, mopping, and spot-cleaning as needed.
• Report maintenance issues, safety hazards, and damaged property to the appropriate department.
• Follow hotel cleanliness, safety, and sanitation standards.
• Assist with deep cleaning and preventive maintenance projects as assigned.
• Provide friendly, professional service while maintaining a positive attitude.
• Perform other duties as assigned by the Housekeeping Supervisor or Manager.

Skills

Attention to detail

Customer service

Communication

Teamwork

Time management

Flexibility

Education

High school diploma or equivalent

Job description

ROYAL LIVING MEMPHIS LLC is seeking a Hotel Houseperson to maintain cleanliness and presentation of public areas and guest spaces. You will support the housekeeping department by ensuring a clean, safe, comfortable, and welcoming environment for guests and team members.

Key duties include cleaning lobbies and restrooms, delivering supplies to room attendants, and assisting with deep cleaning and setup for meetings.