Hotel Operations Manager (Full-Time - Rooms Division) St. Thomas

ZipRecruiter; Atlanta (GA); On-site; USD 65,000 - 75,000; Full time

Job summary

A leading hotel in the Caribbean is seeking a full-time Hotel Operations Manager to oversee the Rooms Division. The ideal candidate will have extensive experience in hotel management, particularly in the Caribbean, and will be responsible for enhancing service quality and financial performance. This role offers a competitive salary, relocation support, and the chance to lead a dedicated team in a beautiful setting.

Benefits

Full relocation support

Furnished apartment provided

Bonus potential

Qualifications

• 3+ years in hotel Rooms Division management.
• Experience in Caribbean operations or relocation ease.

Responsibilities

• Direct all day-to-day operations of the Rooms Division.
• Lead teams focusing on service excellence and cost control.
• Monitor financial systems including purchasing and inventory.

Skills

Leadership

Financial Acumen

Tools

Roomkey PMS

Amadeus TravelClick/iHotelier

Sage Intacct

Job description

Job DescriptionJob Description

Job Title: Hotel Operations Manager (Full-Time – Rooms Division)
Location: St. Thomas, U.S. Virgin Islands
Employment Type: Full-Time

Job Description:
Lindbergh Bay Hotel & Villas is hiring a full-time Hotel Operations Manager to lead our Rooms Division through a strategic turnaround and into long-term stability. This is an opportunity for an experienced professional to take full ownership of Front Desk and Housekeeping operations while contributing to the hotel's overall improvement and financial performance.

We are seeking a motivated leader who understands the unique dynamics of operating in the Caribbean and is ready to deliver structure, accountability, and results.

Key Responsibilities:

• Direct all day-to-day operations of the Rooms Division, including Front Desk and Housekeeping
• Lead departmental teams with a focus on service excellence, cost control, and team morale
• Conduct operational audits and implement efficient scheduling, payroll, and labor practices
• Work closely with hotel ownership on strategic KPIs and ongoing improvement plans
• Standardize operating procedures, guest service recovery, and staff development initiatives
• Monitor and control financial systems including purchasing, inventory, and petty cash

Experience and Skills:

• 3+ years in hotel Rooms Division management
• Caribbean experience or ease of relocation to remote/island setting
• Strong financial acumen; able to manage and report on key cost centers
• Familiarity with Roomkey PMS, Amadeus TravelClick/iHotelier, OTAs, and Sage Intacct

Compensation:

• Base salary $65,000 with bonus potential
• Compensation flexibility for high-impact candidates
• Full relocation support and furnished apartment provided