Hotel Operations & Guest Experience Leader

Lodgco Hospitality; Florida; On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Travel and hotel discounts

401(k) with company match

Incentive programs

And more!

Job summary

Lodgco Hospitality, Hyatt Place Sarasota / Lakewood Ranch, is seeking an Assistant General Manager to lead daily hotel operations, uphold guest satisfaction, and drive profitability. You will supervise departments, set staff expectations, and act as Manager on Duty during the General Manager's absence.

The ideal candidate has 2–3 years of hotel experience in a supervisory role, a hospitality degree preferred, and a proven ability to coach teams, manage revenue, and maintain brand standards in a

Qualifications

• 2-3 years hotel experience, supervisory role preferred.
• Strong leadership, communication and problem-solving skills.
• Ability to drive revenue and guest satisfaction.

Responsibilities

• Act as Manager on Duty and oversee hotel operations in GM's absence.
• Assist GM with administrative and HR duties.
• Lead revenue management decisions and monitor performance.
• Ensure Front Desk adheres to rate and credit policies.
• Support sales efforts with group and extended stay bookings.
• Train staff and maintain brand operating standards.

Skills

Leadership

Team management

Revenue management

Guest service

Education

Hospitality degree

Job description

Lodgco Hospitality, Hyatt Place Sarasota / Lakewood Ranch, is seeking an Assistant General Manager to lead daily hotel operations, uphold guest satisfaction, and drive profitability. You will supervise departments, set staff expectations, and act as Manager on Duty during the General Manager's absence.

The ideal candidate has 2–3 years of hotel experience in a supervisory role, a hospitality degree preferred, and a proven ability to coach teams, manage revenue, and maintain brand standards in a