Hotel Night Auditor

Hotel Topeka at City Center; Topeka (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel in Topeka is looking for a night auditor with excellent customer service skills and a passion for hospitality. This role involves processing reservations, managing financial records, and ensuring guest satisfaction during overnight shifts. With flexible hours and opportunities for growth, it's an excellent chance for those seeking a fulfilling career in the hospitality industry.

Qualifications

• Flexible overnight hours required.
• Experience in hospitality preferred but not required.

Responsibilities

• Process reservations, check-ins, and guest inquiries.
• Verify and reconcile financial records.
• Produce reports for management.

Skills

Customer Service

Communication

Computer Proficiency

Education

High school diploma or equivalent

Some college preferred

Tools

Accounting software

Reservation software

Job description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Ensure all guests feel they are having an exceptional experience at the property • Process additional administrative, bookkeeping. and accounting procedures as required • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Qualifications: • Flexible overnight hours are required • Great communications. and excellent customer service skills are required • Must be computer proficient; experience with accounting or reservation software is a bonus • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • High school diploma or equivalent required; some college preferred

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