HOTEL NIGHT AUDITOR

Ohkay Hotel Casino; Acoma Pueblo (NM); On-site; USD 28,000 - 40,000; Full time

Job summary

A leading hotel and casino location seeks a dedicated Hotel Night Auditor to manage front desk operations during night shifts. The ideal candidate will deliver excellent guest service while performing essential accounting functions, ensuring accuracy in all transactions and reports. Join our dynamic team and enhance your hospitality career in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Experience in night audit, front desk, or hospitality preferred.
• Ability to use computer systems accurately.

Responsibilities

• Greet and assist guests with check-in and check-out procedures.
• Handle cash/credit transactions and balance nightly records.
• Prepare accounting statements and reports.

Skills

Professional guest service

Team player

Positive attitude

Computer accuracy

Education

High school diploma or equivalent

Tools

PBX phone system

10-key calculator

Job description

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Position Summary

Performing any of the Front Desk, PBX, and accounting functions to ensure late night auditing and balancing while providing professional and efficient guest service.

Job Requirements

• Greeting arriving and departing guests and assisting in check-in and check-out procedures.
• Providing information to guests regarding the hotel, casino, local services, attractions, and entertainment options.
• Responding to guest complaints or issues in a hospitable and efficient manner to ensure guest satisfaction.
• Handling cash/credit card transactions and balancing procedures at the end of each shift.
• Safeguarding monetary banks.
• Ensuring all room rates and guest information are correct by balancing registration data with the Micros FDM System.
• Logging discrepancies and informing supervisors.
• Completing reports neatly and thoroughly at shift end for smooth transition to the next day.
• Reconciling books and records nightly, preparing accounting statements and reports, and ensuring proper documentation.
• Familiarity with hotel and casino services and maintaining a professional image.
• Performing additional duties as assigned by management.

Education/Experience/Skills

High school diploma or equivalent. Experience in night audit, front desk, reservations, or hospitality preferred. Ability to use computer systems accurately. Team player with a positive attitude.

Equipment Used

PBX phone system, keyboard, fax/copier, key card machine, cash register, 10-key calculator.

Physical and Mental Demands

Ability to work in a fast-paced environment, exercise good judgment, and communicate effectively. Physical requirements include standing, walking, sitting, using hands, reaching, talking, and hearing. Occasionally lifting over 25 pounds. Ability to focus on monitors for extended periods and communicate over noise-filled environments.

Working Conditions

Ability to work in a noisy, crowded casino environment.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Gambling Facilities and Casinos