Hotel Night Audit Front Desk Agent

JR BROTHERS LLC; Royersford (Montgomery County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a reliable Night Auditor to ensure smooth hotel operations during the overnight shift. This role involves handling guest check-ins and check-outs, providing exceptional customer service, and performing various administrative tasks. The ideal candidate will possess strong attention to detail, excellent communication skills, and a customer-oriented mindset. Join a dynamic environment with growth potential, where your contributions will be valued and rewarded. If you are ready to take on this exciting opportunity, we encourage you to apply and become part of a dedicated team committed to excellence.

Benefits

Bonus based on performance

Employee discounts

Flexible schedule

Paid time off

Qualifications

• Strong attention to detail and accuracy is essential.
• Excellent communication and interpersonal skills are required.

Responsibilities

• Perform end-of-day tasks and verify guest account accuracy.
• Handle guest check-ins and check-outs during the overnight shift.

Skills

Attention to detail

Communication skills

Interpersonal skills

Fosse Experience

Proficiency in office equipment

Customer service experience

Job description

Benefits:

Bonus based on performance

Employee discounts

Flexible schedule

Paid time off

Responsibilities:

• Perform all end-of-day tasks, including posting charges to guest accounts and running necessary reports
• Verify the accuracy of guest accounts and resolve any discrepancies
• Handle guest check-ins and check-outs during the overnight shift
• Assist guests with inquiries and provide exceptional customer service
• Answer phone calls and direct them to the appropriate department or staff member
• Maintain a clean and organized front desk area

Skills:

• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Fosse Experience preferred
• Proficiency in using phone systems and other office equipment
• Previous experience in guest relations or customer service is preferred

We are seeking a reliable and customer-oriented individual to join our team as a Night Auditor. As a Night Auditor, you will be responsible for ensuring the smooth operation of the hotel during the overnight shift. You will handle guest check-ins and check-outs, answer phone calls, and perform various administrative tasks. The ideal candidate has excellent communication skills, attention to detail, and the ability to provide exceptional customer service.

If you are looking for an opportunity to work in a dynamic environment with growth potential, we encourage you to apply. We offer competitive compensation and benefits packages.

To apply for this position, please submit your resume and cover letter outlining your relevant experience. Only qualified candidates will be contacted for an interview. Thank you for considering this opportunity with us.