Hotel Maintenance Technician

Homewood-Suites-By-Hilton; Wallingford (CT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

401k program with company match

Medical, Dental, and Vision insurance

Job summary

Arbor Lodging is seeking a Maintenance Technician to perform repairs in guest rooms and public spaces, ensuring safety standards and reliable operations across our hotels.

The role requires 1–2 years hotel maintenance, strong customer service, flexibility to work weekends/evenings, and the ability to lift heavy objects. Benefits include competitive salary and comprehensive benefits.

Qualifications

• High school education or GED required.
• 1-2 years of hotel maintenance experience.
• Customer service experience preferred.
• Ability to work weekends and evenings.

Responsibilities

• Maintain upkeep of rooms and common areas and ensure fixtures work.
• Organize supplies and prep equipment for the next day.
• Maintain safety standards and report unsafe conditions.
• Assist with preventative maintenance of property.
• Communicate effectively with hotel staff.
• Lift and move heavy objects and stand for long shifts.
• Flexible schedule including weekends and evenings.

Skills

Customer service

Prioritization

Team player

Communication

Education

High school diploma or GED

Job description

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Summary:

The Maintenance Technician performs a variety of maintenance and repair tasks in guest rooms and common spaces to keep the hotel in compliance with safety standards and ensure the safety of hotel guests, associates, and vendors.?This position will perform maintenance and repairs along with preventative maintenance to maintain the physical structure and grounds of the hotel and its property.

Duties & Responsibilities:

• Maintain the basic upkeep of all room and common areas by ensuring all furniture, appliances, and electrical equipment such as televisions, refrigerators, and light fixtures are in working order
• Organize supplies and make sure equipment is ready for the next day
• Maintain high safety standards – follow guidelines and tell supervisor about any incidents, dangerous conditions, or unsafe equipment
• Take responsibility for the safety and cleanliness of areas inside and outside the hotel, such as the parking lot and pool by conducting periodic tours of the property
• Keep an eye out for improvements – follow the preventative maintenance calendar and keep everything in working condition
• Keep supervisor or duty manager in the loop and notify them of any low-running supplies
• Communicate effectively with the hotel staff
• Maintain a professional and friendly demeanor in the dealings with clients, guests, managers, and other hotel staff
• Take on extra duties as and when the team is in need
• Ability to work a flexible schedule, including weekends and evenings
• Ability to lift, carry, push, pull, or otherwise move heavy objects
• Ability to stand during entire shift
• Additional tasks may be assigned at any given time

Requirements

Qualifications:

• High school education or GED
• 1-2 Years of hotel maintenance experience
• Customer service experience
• Ability to effectively prioritize tasks
• Thrives in a flexible environment and can switch tasks quickly
• Basic maintenance certification/accreditation preferred
• Is a team player
• Ability to communicate effectively, both verbal and written
• Ability to work weekends and evenings (required)

Benefits:

• Competitive salary
• Annual review with increase potential
• 401k program with company match
• Medical, Dental, and Vision insurance available to eligible employees
• Wellness benefits available to eligible employees

Arbor’s Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
• Lead with Heart - Be kind, passionate and hospitable.
• Be Accountable - Take ownership and deliver results.
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.