Hotel Maintenance Manager

Residence by Marriott Cleveland University Circle/Medical Center; Cleveland (OH); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Hotel room discounts

Discounts on food and beverages

Professional development opportunities

Job summary

DelMonte Hotel Group seeks a Hotel Maintenance Manager to lead the Engineering Department at Residence Inn Cleveland University Circle/Med Ctr. You will supervise staff, oversee equipment maintenance, and ensure safety and guest comfort while managing budgets and timelines.

You will coordinate preventative maintenance, train colleagues, and report results to leadership, while maintaining inventory, logs, and compliance with health and safety standards.

Qualifications

• 2 to 4 years related experience in engineering and maintenance.
• AA degree or equivalent from two-year college or technical school; or equivalent combination of education and experience.
• Ability to supervise staff and work in a fast-paced environment.

Responsibilities

• Supervise engineering staff and manage daily maintenance tasks.
• Schedule preventive maintenance for equipment and systems and track its results.
• Coordinate work orders, budget considerations, and inventory control.
• Maintain records, logs, and compliance with safety policies.
• Assist with training and development of engineering and front desk staff.

Skills

Staff supervision

Team collaboration

Customer service

Time management

Communication

Education

Associate degree

Job description

Residence Inn Cleveland University Circle/Med Ctr 1914 East 101st St Cleveland, OH 44106, USA

Description

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Hotel Maintenance Manager.

You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home.

Job Responsibilities

As a Hotel Maintenance Manager, you will directly supervise associates in the Engineering Department and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Specific duties in this role will include:

• Trouble shoot and repair equipment and systems, not limited to HVAC, fire suppression system, boilers/chillers, guest internet/TV and related wiring/cabling.
• Perform appropriate repairs within the facility, not limited to painting and wallpaper repair, tub and sink repair, outlet and bulb replacement, woodworking, concrete and tile repair.
• Ensure swimming pool and spa maintenance duties are performed according to manufacturer specifications and local Health Department Regulations.
• Maintain preventative maintenance schedule for all public space, guest rooms and equipment, i.e. laundry equipment, heating and air conditioner units, ice machines, spa equipment, fire extinguishers, fire/smoke alarms, lawn sprinklers, kitchen appliances and plumbing. Maintenance is performed as required by the manufacturer and in accordance with warranty specifications.
• Train Engineering and Front Office staff on sprinkler and fire alarm procedures.
• Assist with outdoor seasonal work including lawn mowing and snow removal.
• Conduct quarterly fire drills and assist in annual OSHA/Safety training for associates.
• Review, analyze and report on preventative maintenance results of all key property areas including grounds, guest rooms, common areas, pools, equipment and systems.
• Ensure proper inventory is kept of necessary equipment, parts and supplies.
• Coordinate work assignments and maintain records on completed and pending work orders.
• Maintain up to date records and files.
• Maintain proper staffing levels through appropriate hiring and scheduling.
• Manage department expenses including but not limited to payroll and inventories while adhering to budgeted goals.
• Maintain the cleanliness of the engineering shop and any other areas that work may be performed.
• Ensure communication of changes in room status with Front Desk and Housekeeping.
• Assist other departments as needed.
• Perform activities of associates supervised.
• Ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings.
• Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, maintaining department budget, processing department payroll and handling any accounting and purchasing functions.
• Maintain up to date records and files.
• Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
• Ensure the cleanliness of the Engineering office and surrounding areas.
• Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies.

Job Requirements

We are looking for a self-motivated Hotel Maintenance Manager with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.

Specific qualifications for the role include:

• 2 to 4 years related experience in engineering and maintenance or related professional area
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.
• Ability to manage / supervise a staff
• Ability to work as part of a team and complete tasks individually
• Ability to prioritize tasks in a fast-paced work environment
• Solid organizational, time-management and prioritization skills
• Exceptional customer service skills

As a Hotel Maintenance Manager with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.

Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.

• Compensation $60,000 annually and up based on experience, plus bonus potential
• Comprehensive benefit packages for full-time positions
• Hotel room discounts at our locations around the globe
• Discounts on food and beverages
• Professional development and advancement opportunities

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.