Hotel Maintenance Engineer

Rolling Hills Hospitality, LLC; Blue Ash (OH); On-site; USD 20,000 - 29,000; Full time

Job summary

Rolling Hills Hospitality, LLC in Blue Ash, OH, is seeking a hands-on Maintenance Engineer. Reporting to the Chief Engineer, you will handle guest suite repairs, preventive maintenance, and building systems across the property, using Quore to manage work orders and ensure first-time fixes.

This role requires 2+ years in hotel or similar maintenance, knowledge of plumbing, electrical, HVAC, carpentry, painting, and a service-oriented demeanor with guests.

Qualifications

• 2+ years maintenance experience in a hotel, apartment community, or commercial building
• Working knowledge of plumbing, electrical, HVAC, carpentry, and painting
• Comfortable using a smartphone app to receive and close work orders
• Availability to work weekends and holidays, and to take on-call shifts
• A friendly, professional manner with guests and teammates
• Hotel engineering experience
• Experience with Quore or another work order system
• Basic boiler and building systems experience

Responsibilities

• Respond quickly to guest and team requests in Quore, from a running toilet to a suite that won't cool, and close out every ticket with clear notes.
• Diagnose and repair plumbing (walk-in showers, wet bar sinks, toilets, drains), electrical (outlets, lighting, USB chargers), doors and locks, furniture, and drywall and paint.
• Complete scheduled preventive maintenance on suites and in-room HVAC units, keeping records up to date.
• Help maintain building systems, including boilers, pumps, laundry and kitchen equipment, ice machines, and the pool.
• Test and log pool chemistry and complete daily, weekly, and monthly equipment readings.
• Support fire and life safety checks such as extinguisher inspections, emergency lighting, and alarm testing.
• Work closely with Housekeeping to return out-of-order suites to service fast.
• Walk suites with the Chief Engineer to build and work through punch lists, and support outside vendors and contractors on site.
• Keep the atrium, meeting rooms, exterior, and parking areas safe and looking sharp.
• Respond to urgent issues like leaks and power outages, and take on-call shifts as scheduled.
• Follow safety procedures, including lockout/tagout and SDS handling, and keep the engineering shop clean and organized

Skills

2+ years maintenance experience

Plumbing

Electrical

HVAC

Carpentry

Painting

Quore work orders

Weekend availability

On-call shifts

Guest interaction

Tools

Quore or work order system

Job description

Reporting to our Chief Engineer, the Maintenance Engineer handles guest suite repairs, preventive maintenance, and building systems across our five-floor hotel. You will work guest and team requests through Quore, our work order app, and fix things right the first time so a guest never has to ask twice.

This is a hands‑on role for someone who takes pride in a building that looks good and runs well, and who is comfortable being friendly and professional in front of guests.

Compensation:

$18 hourly

Qualifications

• Required
• 2+ years of maintenance experience in a hotel, apartment community, or commercial building
• Working knowledge of plumbing, electrical, HVAC, carpentry, and painting
• Comfortable using a smartphone app to receive and close work orders
• Availability to work weekends and holidays, and to take on-call shifts
• A friendly, professional manner with guests and teammates
• Preferred
• Hotel engineering experience
• Experience with Quore or another work order system
• Basic boiler and building systems experience
• Physical requirements
• Lift and carry up to 50 lbs
• Climb ladders and work at heights
• Stand, walk, bend, and kneel for a full shift
• Work in tight spaces and outdoors in all weather

Responsibilities

• Respond quickly to guest and team requests in Quore, from a running toilet to a suite that won't cool, and close out every ticket with clear notes.
• Diagnose and repair plumbing (walk-in showers, wet bar sinks, toilets, drains), electrical (outlets, lighting, USB chargers), doors and locks, furniture, and drywall and paint.
• Complete scheduled preventive maintenance on suites and in-room HVAC units, keeping records up to date.
• Help maintain building systems, including boilers, pumps, laundry and kitchen equipment, ice machines, and the pool.
• Test and log pool chemistry and complete daily, weekly, and monthly equipment readings.
• Support fire and life safety checks such as extinguisher inspections, emergency lighting, and alarm testing.
• Work closely with Housekeeping to return out-of-order suites to service fast.
• Walk suites with the Chief Engineer to build and work through punch lists, and support outside vendors and contractors on site.
• Keep the atrium, meeting rooms, exterior, and parking areas safe and looking sharp.
• Respond to urgent issues like leaks and power outages, and take on-call shifts as scheduled.
• Follow safety procedures, including lockout/tagout and SDS handling, and keep the engineering shop clean and organized.