Hotel Laundry Attendant - Guest Care & Cleanliness

TMR Operations, LLC; Phoenix (AZ); On-site; USD 37,250,000 - 51,577,000; Full time

Job summary

Pacific Hospitality Group is seeking a Laundry Attendant for our hotel laundry operations in Phoenix, AZ. You will handle linens and towels, ensure proper ironing, folding and stocking per department standards, and maintain a clean laundry area.

The role emphasizes reliability, adherence to equipment operation, and quick response to guest-related issues. No formal education is required, and physical duties include lifting and standing for long periods.

Qualifications

• Prior high-volume laundry experience in a hotel environment.
• Positive attitude and professional demeanor.
• No formal education required.

Responsibilities

• Removes and sorts dirty linens and towels from laundry carts.
• Washes and dries all linens, towels, rags, etc., as directed by management.
• Learns, understands and follows the proper operation of washing machines, dryers, other equipment and use of chemicals.
• Immediately reports any noted repairs or maintenance of laundry equipment, guestroom, public areas, or back of the house areas.
• Resolves guest complaints within scope of authority, otherwise refers the matter to management.
• Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior
• Must wear non-slip, oil-resistant shoes.

Skills

Laundry operations

Guest service

Attention to detail

Education

No formal education required

Job description

Pacific Hospitality Group is seeking a Laundry Attendant for our hotel laundry operations in Phoenix, AZ. You will handle linens and towels, ensure proper ironing, folding and stocking per department standards, and maintain a clean laundry area.

The role emphasizes reliability, adherence to equipment operation, and quick response to guest-related issues. No formal education is required, and physical duties include lifting and standing for long periods.