HOTEL LAUNDRY ATTENDANT

Hollywood Casino at Charles Town Races; Charles Town (WV); On-site; USD 26,000 - 32,000; Full time

Job summary

Hollywood Casino at Charles Town Races is seeking a Laundry Attendant to support housekeeping operations. You will receive soiled linen, sort, and transport to the laundry facility, operate washers and dryers with proper chemicals, and assist in keeping work areas clean and stocked.

The role requires basic math, good communication with guests and team members, and the ability to meet licensing requirements.

Qualifications

• Reading, writing and comprehension of English required for short correspondence and memos.
• Ability to add, subtract, multiply and divide using whole numbers.
• Must be able to qualify for licensing with the West Virginia Racing Commission.

Responsibilities

• Receives soiled linen by bag, cart or chute from floors and sorts, inspecting for damage.
• Removes soiled linen from vacant guest rooms and housekeeper carts and brings to laundry facility.
• Operates washers and dryers according to capacity and uses proper chemicals.
• Folds and stores clean linens and assists in inventories.
• Cleans work area and dryer vents and reports lost and found items.
• Responds quickly to guest requests and follows safety procedures.

Skills

Reading & writing English

Communication skills

Basic math

Education

WV Racing Commission licensing

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Receives soiled linen by bag, cart or chute from floors. Sorts all articles; inspects all laundry and linens and records all damaged or stained items.
• Assists in the removal of soiled linen from vacant guest rooms, as well as from housekeeper carts on the guest floors and brings them to the laundry facility.
• Operates washers and dryers properly according to the recommended capacity and other guidelines established for the existing equipment. Ensures necessary chemicals are added in the correct quantities at the proper times during the cycles.
• Informs Housekeeping Manager or Lead on duty of any malfunctioning equipment.
• Folds and stores clean linens.
• Assists in completing regular linen and terry inventories.
• Assists in re-stocking maid carts and maid closets with fresh linen.
• Cleans work area and dryer vents as required.
• Reports all Lost & Found items to Housekeeping Manager or Lead on duty.
• Responds quickly and courteously to guest requests.
• Thoroughly familiar with all related HAZCOM information, MSDS for any chemicals in use, and Blood Borne Pathogen prevention and response. Follows all Safety handling procedures and is fully responsible for the knowledge and compliance of all Emergency Procedures.
• Will be cross-trained to assist with Guest Room Cleaning or Public Area Cleaning.
• Actively participates in all hotel meetings, training, programs and events as requested..
• Follows all company and department policies, procedures and standards..
• Presents a professional image at all times through appearance and behavior.

BRING US YOUR BEST.

• A minimum 6 months of related experience in Hotel Housekeeping preferred.
• Ability to read, write and comprehend the English language; basic instructions, short correspondence and memos. Ability to effectively communicate with hotel guests and other team members.
• Ability to add, subtract, multiply and divide using whole numbers.
• Qualify for licensing with the West Virginia Racing Commission.
• Ability to define problems, establish facts and draw valid conclusions. Ability to apply common sense and understanding to carry out detailed written or oral instructions.
• Must be able to express hospitality, either in verbal or through expression to guests and fellow team members.
• A Laundry Attendant spends a major portion of their workday involved with the following: walking, pushing, and pulling, lifting, bending, stretching and crouching. While performing the duties of this job, the team member is regularly required to use and reach with hands and arms. The team member frequently is required to talk or hear. In addition to operating washers, dryers, vacuum cleaners and carts the team member is frequently required to lift objects weighing as much as 20 pounds.
• While performing the duties of this job, the team member is regularly required to use and reach with hands and arms. The team member is frequently required to talk or hear. In addition to operating washers, dryers, vacuum cleaners and carts, the team member is frequently required to lift objects weighing as much as 20 pounds.
• The noise level in the work environment is usually moderate.
• The Hotel and Casino are smoking facilities. However, smoking is not allowed by employees other than in the designated smoking locations.

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

Equal Opportunity Employer