Hotel Houseman: Floor Care & Guest Service

Westmont Group; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Westmont Group in San Antonio, TX is seeking a Houseman to clean and maintain corridors, vending areas, elevators and service areas on guest room floors, ensuring hotel standards of cleanliness. This is a full-time, hourly position with duties including linen replenishment and guest item delivery.

The role supports Room Attendants, stocks floor closets, transports guest laundry, and upholds safety procedures and company policies.

Responsibilities

• Review assigned area and complete general removal of any trash or debris on floors.
• Check assigned floor closets and complete linen requisition to replenish linen supplies.
• Stock linen carts with clean linen and supplies.
• Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep remove non-floor closet items and transport to proper storage areas.
• Remove all dirty linen from assigned Room Attendant's carts and closets and place in laundry chute.
• Remove all dirty glasses from assigned Room Attendants' carts and closets. Transport to dish room glass washer and wash glasses. Return clean and capped glasses to floor closets in racks.
• Clean designated areas with proper chemicals, tools and equipment:
• a) Guest room floor corridors
• d) Elevators, tracks and landings
• e) Guest laundry room
• f) Guest vending areas
• Wipe down all surfaces of vending machines, ice machines, and laundry machines/counters/shelves.
• Ensure that nothing is stored in stairwells.
• Remove stains, scuff marks, and dust from carpets.
• Provide timely delivery of any items requested by guests. Retrieve items from guest rooms and return to proper storage areas.
• Transport guest laundry and dry cleaning to correct guest rooms.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).

Job description

Westmont Group in San Antonio, TX is seeking a Houseman to clean and maintain corridors, vending areas, elevators and service areas on guest room floors, ensuring hotel standards of cleanliness. This is a full-time, hourly position with duties including linen replenishment and guest item delivery.

The role supports Room Attendants, stocks floor closets, transports guest laundry, and upholds safety procedures and company policies.