Hotel Housekeeping Supervisor - Tru by Hilton Augusta, GA

Paragon Hotel Company

Augusta (GA)

On-site

USD 42,000 - 54,000

Full time

8 hours ago

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Benefits offered by this job

Paid Time Off

Team Member Discounts

Holiday Pay

Referral Bonus Program

Accident Insurance

Life Insurance

Dental Insurance

Vision Insurance

Gift Cards

Employee Lunches

Job summary

Paragon Hotel Company in Augusta, GA seeks a hands-on Housekeeping Supervisor to lead daily housekeeping operations, manage staff, and control labor and costs while maintaining top cleanliness standards.

You will oversee schedules, train team members, ensure safety compliance, and partner with maintenance to keep the property in peak condition. This full-time, on-site role requires strong leadership and a guest-focused mindset. Benefits include PTO, uniforms, and opportunities for growth.

Qualifications

1+ years of experience in a branded, quality hotel preferred.
High School diploma or equivalent of same.
Must display professionalism and have characteristics of honesty and trustworthiness.
Must have excellent attendance and punctuality.
Must have a valid driver's license from the applicable state.

Responsibilities

Manage and coordinate the activities of the Housekeeping Team; conduct daily shift meetings and monthly department meetings.
Inspect all hotel areas to ensure sanitation, brand standards, and health and safety compliance.
Maintain supplies and equipment; oversee inventory and invoices with proper coding and filing.
Ensure safety and security measures; supervise key control and incident reporting.
Train, coach, motivate, and discipline staff; manage time cards and attendance.
Coordinate with Maintenance to initiate timely maintenance requests and keep the property in good condition.
Handle guest issues professionally and maintain a hospitable attitude.
Adhere to OSHA and ADA policies and company procedures.

Skills

Team management

Scheduling

Inventory management

Guest service

Policy adherence

Organizational skills

Time management

Education

High School diploma or equivalent

Job description

Housekeeping Supervisor - full time

Principal Responsibilities & Position Purpose:

Responsible for supervision, labor, and cost control of the housekeeping department while providing the highest quality of cleanliness for the hotel in accordance with the standards of the hotel and company. Understands and implements the Pledge (Mission), Values and culture at all time

1+ years of experience in a branded, quality hotel preferred
High School diploma or equivalent of same
Must display professionalism and have characteristics of honesty and trustworthiness
Must have excellent attendance and punctuality
Must have a valid driver's license from the applicable state.
Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must be able to stand for eight hours, bend, stretch, and reach
Long hours sometimes required. Work schedule varies and may include occasionally working on

Holidays, weekends, and evenings

Must be able to push or pull 60 pounds and lift and/or carry 30 pounds

Housekeeping Supervisor - full time

Principal Responsibilities & Position Purpose:

Pre-Requisites (Requirements):

1+ years of experience in a branded, quality hotel preferred
High School diploma or equivalent of same
Must display professionalism and have characteristics of honesty and trustworthiness
Must have excellent attendance and punctuality
Must have a valid driver's license from the applicable state.

Work Environment & Context:

Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must be able to stand for eight hours, bend, stretch, and reach
Long hours sometimes required. Work schedule varies and may include occasionally working on

Holidays, weekends, and evenings

Must be able to push or pull 60 pounds and lift and/or carry 30 pounds

Required Knowledge, Skills, and Abilities:

Knowledgeable in:

Supervising and managing staff techniques

Entire property, staff, services, hours of operation, type of rooms, and locations.

Thorough knowledge of materials, supplies, and equipment used in the housekeeping department.

Safety and security measures. Report or correct any hazardous conditions observed immediately.

Skills:

Follow and manage using company procedures and policies

Must be organized and maintain logs, checklists, inventories as scheduled

Basic computer experience to pull reports and check inventory

Management skills: interview, train, coach, motivate, counsel, discipline, and terminated employment

Keep track of employee time cards and makes sure they are up to date

Assist with guest issues, being professional and maintaining a hospitable caring attitude.

Abilities:

Multi task, detail oriented, remain service centric

Must be able to work alone.

Comply to all standards.

Communicate with guests and co-workers in a friendly and helpful professional manner.

Work as a team member with department heads

Essential Functions:

Manage and coordinate the activities of the Housekeeping Team. This is accomplished through daily shift meetings, monthly department meetings. Maintain agendas and sign in sheets.

Inspect all areas of the hotel: rooms, public space, back of the house, grounds…) to ensure sanitation, brand, all health and safety standards are met.

Supplies: Maintain the necessary items to effectively operate department. This includes and not limited to: guest loaned items (roll always, cribs, microwaves, refrigerators, etc.) This is done through monthly inventories, proper ordering, receiving and maintenance of supplies. Log and process invoices for payment, including coding, filing, and inputting.

Equipment: Ensure all are in working order: vacuums, laundry equipment, carts, etc.

Safety and Security: Key control is required for guests and associates. Keys are to be accounted for and secured on a constant basis.

Training: Many tools are available for training: new hire, ongoing, brand, vendors… it is your responsibility to present these resources to all staff for continuous education

Labor: Schedule and work within the designated Labor Model

Supervises "Lost and Found" Department

Ensures OSHA and ADA policies are adhered to

Guest: Privacy is an utmost concern.

Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance

Coordinate with the Maintenance Department to ensure maintenance requests are initiated in a timely basis and the property is maintained in a like-new condition.

Perform Property Specific Tasks as requested by your management team.

All other duties as assigned and within the realm of physical capabilities.

Benefits