Hotel Housekeeping Supervisor — Lead & Delight Guests

Wind Creek Hospitality; East Hazel Crest (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental insurance

Vision insurance

Life insurance

401(k) plan with company match

Shift differential pay

Discretionary quarterly bonus

Job summary

Wind Creek Hospitality in Illinois seeks a Hotel Housekeeping Supervisor to ensure guestrooms and public areas meet our standards and AAA specifications. You will lead a team, schedule shifts, supervise inspections, and maintain inventories while upholding guest safety and service excellence.

The role requires supervisory experience in housekeeping, strong communication, and the ability to work nights, weekends, and holidays. Benefits include medical, dental, vision, 401(k) and paid time off.

Qualifications

• Must be twenty-one (21) years of age or older.
• Associate’s Degree in Related field– required.
• Two (2) years’ Supervisory experience– required.
• Two (2) years of experience in Hotel Housekeeping– preferred.

Responsibilities

• Projects a positive image
• Greets all guests and Team Members
• Actively coaches, mentors and develops team members
• Generates daily assignments for Team Members
• Performs property and guestroom inspections, documenting as required
• Checks and report room statuses as needed
• Inventories and orders departmental supplies
• Facilitates hotel lost-and-found
• Creates work schedules
• Administers payroll
• Acts as “Manager on duty” representing the hotel in resolving guest conflict
• Liaises with other departments as operational issues arise
• Ensures that an adequate number of vacant/clean/inspected rooms are available throughout the day
• Generates shift reports recording key hotel statistics and incidents
• Limits the number of accidents and injuries by promoting job safety
• G rants PTO and conducts Team Member evaluations
• Other duties & responsibilities as assigned

Skills

Communication

Leadership

Physical stamina

Guest service

Education

Associate’s Degree in Related field

Job description

Wind Creek Hospitality in Illinois seeks a Hotel Housekeeping Supervisor to ensure guestrooms and public areas meet our standards and AAA specifications. You will lead a team, schedule shifts, supervise inspections, and maintain inventories while upholding guest safety and service excellence.

The role requires supervisory experience in housekeeping, strong communication, and the ability to work nights, weekends, and holidays. Benefits include medical, dental, vision, 401(k) and paid time off.