Hotel Housekeeping Supervisor & Guest Experience Lead

TPG Hotels and Resorts; Youngstown (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurances

401(k) Retirement Plan

Paid Time Off and Holidays

Hotel Discounts

Job summary

A leading hotel management company is seeking a Housekeeping Supervisor in Youngstown, Ohio. This role involves supervising housekeeping staff and ensuring cleanliness and guest satisfaction according to hotel standards. Ideal candidates will have a high school diploma and experience in hospitality management. The position offers comprehensive benefits including health insurance, retirement plans, and hotel discounts.

Qualifications

• Familiarity with hospitality industry practices preferred.
• Ability to operate computers and office equipment.

Responsibilities

• Supervise daily cleaning operations and staff.
• Conduct training sessions for housekeeping staff.
• Inspect guest rooms and common areas for cleanliness.
• Handle guest complaints related to housekeeping.

Skills

Housekeeping principles and practices

Team supervision

Customer service

Safety protocols

Education

High school diploma, hospitality management preferred

Job description

A leading hotel management company is seeking a Housekeeping Supervisor in Youngstown, Ohio. This role involves supervising housekeeping staff and ensuring cleanliness and guest satisfaction according to hotel standards. Ideal candidates will have a high school diploma and experience in hospitality management. The position offers comprehensive benefits including health insurance, retirement plans, and hotel discounts.