Hotel Housekeeping Specialist — Dynamic Team Player

Caesars Entertainment; Joliet (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life and Disability Insurance

401(k) retirement plan

Generous Paid Time Off

Education Assistance program

Exclusive Team Member Discounts

Job summary

Caesars Entertainment in Joliet, IL, seeks a Houseperson/Room Attendant to create a pristine, welcoming environment for guests. You will maintain upbeat attitudes, deliver flawless four-star service, and handle cleaning tasks across rooms and public areas with safety and efficiency.

The role requires 18+, English (and optional Spanish) communication, and a flexible schedule including nights, weekends, and holidays. Comprehensive benefits accompany a full-time work arrangement.

Qualifications

• High school diploma or equivalent required.
• Must be 18 years of age
• Ability to read and communicate verbally in English and Spanish is a plus
• Possess initiative and high energy level
• Must be self-motivated and detail-oriented
• Must be able to work within a smoke-filled environment
• Must be open-minded and willing to learn
• Must be able to work a flexible schedule including nights, weekends, and holidays.
• Must have knowledge of the proper usage of cleaning chemicals and equipment

Responsibilities

• Maintains an upbeat and positive attitude.
• Ensures a fun-filled and exciting environment where the flawless delivery and execution of four-star service is paramount.
• Uses appropriate cleaning chemicals utilizing all established safety procedures.
• Operates housekeeping cleaning equipment including carpet/floor care tools as assigned.
• Cleans hotel hallways as assigned.
• Picks up linens and garbage from housekeeping carts throughout the day.
• Ensures storage areas are stocked properly.
• Transports and supplies linens.
• Is responsible for the removal of all foreign materials from linens and uniforms.
• Disposes of foreign materials in accordance with established procedures.
• Sorts soiled laundry based on type and degree of soil.
• Inspects all linen for quality, checking for stains, wrinkles, and overall fabric condition/appearance.
• Hangs garments on racks.
• Pulls/pushes full and empty laundry carts and bell carts.
• Transports glassware to and from kitchens for cleaning.
• Performs special projects assigned by supervisors.
• Responsible for ensuring room key security by following prescribed security procedures.
• Reports all repairs needed in all assigned work areas.
• Ensures that superior guest service is provided through “Fast, Flawless, and Spotless” service standards.
• Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
• Adheres to all regulatory, company, and department policies and procedures.
• Exemplifies our core values, family-style service, our mission and vision
• Picks up and delivers room service orders and adheres to all service standards policies.
• Physically stock and maintain linen and supply rooms
• Completes all other duties as assigned

Skills

English/Spanish communication

Flexible schedule

Detail oriented

Self-motivated

Physical stamina

Initiative & energy

Education

High school diploma or equivalent

Job description

Caesars Entertainment in Joliet, IL, seeks a Houseperson/Room Attendant to create a pristine, welcoming environment for guests. You will maintain upbeat attitudes, deliver flawless four-star service, and handle cleaning tasks across rooms and public areas with safety and efficiency.

The role requires 18+, English (and optional Spanish) communication, and a flexible schedule including nights, weekends, and holidays. Comprehensive benefits accompany a full-time work arrangement.