Hotel Housekeeping Pro - Full-Time, 8am-4pm, Daily Pay

SpringHill Suites Charlotte City Center; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

SpringHill Suites Charlotte City Center in Charlotte, NC is seeking a full-time Houseperson to help maintain a clean, welcoming hotel. Shifts run 8am–4pm, with weekday and weekend availability required.

As a Houseperson you will perform cleaning tasks, assist with room servicing, restock amenities, and help guests by delivering requested items. The role emphasizes safety, guest service, and following brand standards.

Qualifications

• Prior housekeeping experience or other relevant environmental services experience.
• Must be available to work any hours/days of the week necessary to meet business requirements.
• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.
• Knowledge of cleaning techniques and safe use of cleaning equipment and chemicals.

Responsibilities

• Cleans hotel according to standards and within required timeframes to include but not limited to: dusting furniture, sweeping, washing walls, scrubbing floor, washing windows, doors panels and sills; emptying trash, vacuuming carpets, upholstered furniture, and draperies; cleaning bathroom.
• Maintains guest hallways, ensuring they are neat, clean and free of linen and trash.
• Completes work projects as assigned by supervisor and management.
• Cleans and polishes floors, windows, mirrors, vending machines, and ice machines.
• Vacuums, shampoos, and removes soiled spots from carpets as required.
• Removes all litter from public spaces.
• Transports trash and waste to disposal areas.
• Supports housekeepers by assisting with room servicing, including but not limited to, stripping beds, removing trash, bagging linen and transporting to laundry, etc.
• Aids guests by delivering requested service items and amenities to guestrooms.
• Uses housekeeping chemicals as necessary to clean assigned areas to standard.
• Prevents any damage to hotel property by exercising proper caution with chemicals and equipment.
• Ensures proper maintenance and repair of hotel equipment by reporting all maintenance requests in a timely and efficient manner.
• Actively engages guests. Identifies the needs of our guests and meets these needs, aiming to exceed expectations at every opportunity.

Skills

Customer service

Verbal communication

Professional appearance

Cleaning techniques

Job description

SpringHill Suites Charlotte City Center in Charlotte, NC is seeking a full-time Houseperson to help maintain a clean, welcoming hotel. Shifts run 8am–4pm, with weekday and weekend availability required.

As a Houseperson you will perform cleaning tasks, assist with room servicing, restock amenities, and help guests by delivering requested items. The role emphasizes safety, guest service, and following brand standards.