Hotel Housekeeping Manager - Lead & Guest Experience

Sage Hospitality Group; Boulder (CO); On-site; USD 60,000 - 65,000; Full time

Job summary

Sage Hospitality Group in Boulder, CO is seeking a Housekeeping Manager to assist the Executive Housekeeper in managing associates and ensuring cleanliness of guest rooms, public areas, laundry and other areas. You will coordinate housekeeping and laundry operations and uphold health and sanitation standards.

The role requires strong leadership, communication and team-building skills, with a focus on guest satisfaction and cost control.

Qualifications

• Self-starting personality with an even disposition.
• Ability to meet standards of appearance.
• Can communicate well with guests.

Responsibilities

• Direct, interview, hire, counsel and plan work schedules for Housekeeping associates.
• Lead pre-shift meetings, communicate arrivals/departures and delegate duties.
• Assist Executive Housekeeper in interviewing and selecting new associates for hire.
• Monitor housekeeping staff productivity and efficiency; recommend promotions or other changes.
• Handle employee complaints and disciplinary actions.
• Supervise cleaning of guest rooms, public areas, laundry and back-of-house; ensure cleanliness and guest satisfaction.

Skills

Self-starting personality

Appearance standards

Guest communication

Education

Post-high school education (1–2 years)

Job description

Sage Hospitality Group in Boulder, CO is seeking a Housekeeping Manager to assist the Executive Housekeeper in managing associates and ensuring cleanliness of guest rooms, public areas, laundry and other areas. You will coordinate housekeeping and laundry operations and uphold health and sanitation standards.

The role requires strong leadership, communication and team-building skills, with a focus on guest satisfaction and cost control.