Hotel Housekeeper | Room Attendant

Shamin Hotels Master; Norfolk (VA); On-site; USD 21,000 - 22,000; Full time

Job summary

Housekeeper position at Shamin Hotels located in Norfolk, VA. The role involves cleaning guest rooms, hallways, and related areas to maintain high standards of cleanliness. Duties include making beds, replenishing supplies, vacuuming, dusting, and reporting for shifts on time in uniform.

Ideal candidates have basic reading/writing/math skills, customer service experience, and attention to detail. Hotel brand system familiarity is a plus.

Qualifications

• High school diploma or GED.
• Hotel housekeeping experience preferred.
• Basic Reading, Writing, and Math skills.
• Experience with Hotel Brand systems preferred.
• Customer Service Skills required.
• Prioritization and time management skills required.
• Working quickly without compromising quality.
• Strong attention to detail.

Responsibilities

• Make beds.
• Replenishes supplies (drinking glasses, writing supplies).
• Cleans rooms, hallways, lobbies, restrooms, and other areas.
• Cleans rugs, carpets, upholstered furniture, and draperies using vacuums.
• Dusts furniture and equipment.
• Polishes metal fixtures and fittings.
• Washes walls, ceilings, and woodwork.
• Washes windows, panels, and sills.
• Empties wastebaskets and cleans ashtrays.
• Transports trash to disposal area.
• Replenishes bathroom supplies.
• Replaces light bulbs.
• Adheres to MSDS chemical use regulations.
• Reports for scheduled shifts on time in uniform.
• Follows company policies and procedures.
• Greets guests warmly.
• Performs other related duties.

Skills

Reading skills

Writing skills

Math skills

Customer service

Prioritization

Time management

Attention to detail

Quality focus

Education

High school diploma or GED

Tools

Hotel Brand systems

Job description

Job Details: Level: Entry, Job Location: Norfolk, VA 23502, Salary Range: $15.00 - $15.50 Hourly, Job Shift: Day, Job Category: Hospitality - Hotel,

Job Title: Housekeeper

Company: Shamin Hotels

Organizational Structure:

Department: Operations

Pay Structure: Hourly, Paid Bi-weekly

Position Overview:

The Housekeeper is responsible for cleaning and maintaining guest rooms, hallways, furnishings, flooring and work areas. Cleaning rooms includes duties such as refilling supplies, sanitizing equipment, or making beds. The role almost always includes vacuuming, sweeping, mopping, dusting, and other general cleaning tasks.

Essential Job Functions:

• Make beds.
• Replenishes supplies, such as drinking glasses and writing supplies.
• Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas.
• Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners.
• Dusts furniture and equipment.
• Polishes metalwork, such as fixtures and fittings.
• Washes walls, ceilings, and woodwork.
• Washes windows, door panels, and sills.
• Empties wastebaskets and empties and cleans ashtrays.
• Transports trash and waste to the disposal area.
• Replenishes bathroom supplies.
• Replaces light bulbs.
• Abides by the regulations set forth by the material safety data sheets when using chemicals.
• Reports to working for scheduled shifts on time and in uniform in accordance with company policy.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.
• Takes the initiative to greet guests in a friendly and warm manner.
• Performs other related duties as required.

Qualifications: Top Requirements:

• Team Up: Be Golden, Collaborate and Help Others Succeed.
• Own It: Be a role model, Embrace Responsibility and Keep Learning.
• Passionately Serve: Be Positive, Care Deeply and Create Memories.

Qualifications:

• High school diploma, GED certification or equivalent experience preferred..
• Hotel housekeeping experience preferred
• Must have basic Reading, Writing, and Math skills.
• Experience with Hotel Brand systems preferred.
• Customer Service Skills required.
• Prioritization and time management skills required.
• Working quickly without compromising quality.
• Must have a strong attention to detail

Why Should You Work for Shamin Hotels?

Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!

Additionally, part-time associates also have access to enroll in Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, and Pre-Paid Legal.

Endless Opportunities!

With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement!

We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

About Us:

In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.