HOT199 Housekeeping Supervisor

Shamin Hotels Master; Glen Allen (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) plan

Employee discounts

Job summary

Shamin Hotels in Glen Allen, VA is seeking a Housekeeping Supervisor to lead the housekeeping team. You will schedule room cleanings, inspect rooms and public areas, and provide coaching to attendants to uphold cleanliness standards and guest satisfaction.

The role reports to the General Manager and includes training staff, enforcing safety, and coordinating with maintenance. A full-time, hourly position offers competitive pay and benefits as described.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills.
• Ability to prioritize tasks and manage time effectively.
• Reliable transportation to and from work.

Responsibilities

• Schedule room and cleaning assignments to ensure coverage.
• Inspect rooms and public areas for cleanliness and repair.
• Provide feedback to room attendants to improve efficiency and quality.
• Ensure staff have supplies, equipment, and uniforms including PPE and nametags.
• Train associates on safety standards and enforce them.
• Investigate accidents and implement preventive steps.
• Perform housekeeping duties as needed (beds, vacuuming, cleaning).
• Monitor room status and update discrepancies during shift.
• Handle opening and closing shift duties and nightly workloads.
• Notify maintenance of repairs required and coordinate with teams.

Skills

Customer service skills

Prioritization and time management

Attention to detail

Reliability

Education

High school diploma, GED or equivalent

Job description

Job Details: Level: Experienced, Job Location: Glen Allen, VA 23059, Position Type: Full Time, Education Level: High School, Salary Range: $17.00 - $18.00 Hourly, Travel Percentage: None, Job Shift: Day Shift: 8:30 am- 5:30 pm, Job Category: Hospitality - Hotel,

Job Title: Housekeeping Supervisor

Company: Shamin Hotels

Organizational Structure: Department: Operations; FLSA Status: Full-time, Non-Exempt (Hourly); Reports To: General Manager; Supervision: Housekeeping Associates; Pay Structure: Hourly, Paid Bi-weekly

Position Overview

The Housekeeping Supervisor is responsible for ensuring that the standards of cleanliness are met. They assign tasks, inspect work to ensure it's up to standard, and provide training on how to best handle customers' requests.

Essential Job Functions

• Schedule room and cleaning assignments to ensure proper coverage.
• Inspects all assigned rooms and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair.
• Provide efficient and objective feedback to room attendants to drive efficiency and quality within the housekeeping department
• Ensure that all associates have proper supplies, equipment, and uniforms including nametags and designated PPE.
• Trains associates on safety standards and enforces those standards consistently. Identifies associates engaging in unsafe behaviors and retaining them appropriately.
• Completes accident investigations and takes steps to prevent future accidents
• Performs all housekeeping duties necessary, including making beds, vacuuming, and cleaning
• Verifies and updates the status of discrepant rooms throughout the shift
• Perform opening and closing shift duties.
• Moves Heavy Furniture
• Notifies maintenance department of maintenance repairs necessary
• Monitor cleanliness of hotels including parking lot and exterior entrances.
• Available to work nights, weekends, and holidays as needed.
• Other duties as assigned.

Top Requirements

Team Up: Be Golden, Collaborate and Help Others Succeed. Own It: Be a role model, Embrace Responsibility and Keep Learning. Passionately Serve: Be Positive, Care Deeply and Create Memories.

Qualifications

• High school diploma, GED certification or equivalent experience preferred.
• Must have basic Reading, Writing, and Math skills.
• Must have reliable transportation to and from work
• Customer Service Skills required.
• Prioritization and time management skills required.
• Must have a strong attention to detail

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Why Should You Work for Shamin Hotels?

Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

About Us

In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.