Hotel Housekeeper, Qavartarvik Customer Lodge ($16.73 - $25.10/HR & Benefits - Bethel, AK)

NANA Regional Corporation; Bethel (AK); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Hotel Housekeeper to ensure a pristine environment at their lodge in Bethel, AK. In this role, you will be responsible for maintaining the cleanliness and arrangement of guest rooms, providing exceptional service to guests, and adhering to company policies. This is a non-rotational position, offering a stable work environment where your contributions will directly enhance guest experiences. If you have a passion for hospitality and a keen eye for detail, this opportunity is perfect for you.

Qualifications

• Ability to work rotating shifts, weekends, and callouts.
• Six months of experience in hospitality preferred.

Responsibilities

• Provide high-quality service to customers at all times.
• Clean and maintain guest rooms and public areas.
• Respond to guest requests and inquiries immediately.

Skills

Fluent in English

Customer service skills

Attention to detail

Education

High School Diploma or GED

Job description

Job Description

This Hotel Housekeeper position is responsible for the cleanliness, arrangement and supply of guest rooms. This position will support housekeeping at the Qavartarvik Customer Lodge in Bethel, AK. This is a non-rotational position.

Responsibilities

1. Provide the highest quality of service to the customer at all times.
2. Clean and return rooms to a vacant ready status and/or an occupied clean status.
3. Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and window coverings, floor and carpets, and bathroom.
4. Replenish guest supplies and amenities as required.
5. Maintain a clean and orderly housekeeping cart and storage areas.
6. Report any material discrepancies beyond the scope of the Housekeeping Department to the Housekeeping Manager or Maintenance Department.
7. Assist in maintaining other areas of the hotel in a clean and orderly condition.
8. Respond to guest requests and inquiries immediately.
9. Become a self-inspector by maintaining assigned guest room at a 90% or above rating.
10. Assist in the general cleaning and carpet care program by changing bedspreads, blankets, and mattress pads, and spot cleaning carpets.
11. Wear proper uniform at all times as specified in the associate handbook.
12. Adhere to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the associate handbook.
13. Other duties that are pertinent to the department or unit’s success also may be assigned.

Qualifications

1. The ability to work rotating shifts, weekends, callouts, etc.
2. Must be fluent in speaking, reading, and writing English.

Preferred Qualifications

1. High School Diploma or GED.
2. Six (6) months of hospitality industry or related experience which evidences some suitability for this type of work.

Working Conditions and Physical Requirements

Weather: Indoor

Noise level: Moderate

Office conditions: Pace of work environment: Medium

Customer Interaction: Medium

Description of environment: Hotel

Constantly required to stand and walk. Occasionally required to lift. Rarely required to push and pull.

Occasionally required to lift and/or move up to 50 pounds.

Travel: None

Competencies

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.