Hotel Housekeeper — Guest Experience Focus

Golden Nugget Las Vegas; Cripple Creek (CO); On-site; USD 23,000 - 24,000; Full time

Job summary

The Golden Nugget Las Vegas is seeking a Housekeeper to clean guest rooms, hallways, and public areas to maintain a clean and welcoming environment. You will ensure rooms meet high standards of cleanliness and safety while delivering friendly guest service.

Responsibilities include making beds, restocking supplies, and reporting maintenance issues. This position is on-site and requires the ability to work in a fast-paced hotel setting with attention to detail.

Qualifications

• Previous housekeeping or hotel experience preferred but not required.
• Ability to work independently with minimal supervision.
• Strong attention to detail and organizational skills.
• Ability to communicate effectively with guests and team members.
• Must be dependable and maintain a professional appearance.

Responsibilities

• Clean assigned guest rooms according to established standards and productivity requirements.
• Make beds and replace linens as needed.
• Dust, vacuum, sweep, and mop guest rooms.
• Clean and sanitize bathrooms, including sinks, toilets, showers, bathtubs, mirrors, and fixtures.
• Replace towels, amenities, and guest supplies.
• Ensure all room equipment and furnishings are clean and in good condition.
• Inspect rooms for maintenance issues and report deficiencies promptly.
• Provide courteous and professional interactions with guests.
• Respond appropriately to guest requests and special needs.
• Maintain guest privacy and confidentiality at all times.
• Promote a positive guest experience through attention to detail and service excellence.
• Utilize HotSOS or other property management systems as assigned.
• Maintain cleanliness and organization of housekeeping carts and storage areas.
• Restock carts with linens, guest amenities, and cleaning supplies.
• Complete assigned rooms within departmental productivity standards.
• Assist with deep-cleaning projects and special assignments as directed.
• Participate in departmental meetings and training programs.

Job description

The Golden Nugget Las Vegas is seeking a Housekeeper to clean guest rooms, hallways, and public areas to maintain a clean and welcoming environment. You will ensure rooms meet high standards of cleanliness and safety while delivering friendly guest service.

Responsibilities include making beds, restocking supplies, and reporting maintenance issues. This position is on-site and requires the ability to work in a fast-paced hotel setting with attention to detail.