Hotel Housekeeper: Growth‑Oriented, Team‑Driven Cleaning Pro

Residence Inn by Marriott

McAllen (TX)

Sur place

USD 17 000 - 22 000

Plein temps

Il y a 3 jours
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Résumé du poste

Encore Hospitality is seeking a diligent Hotel Housekeeper to maintain clean and welcoming guest rooms, bathrooms, and public areas. You will dust, sanitize, and restock supplies while following health standards and company procedures.

Strong attention to detail and the ability to work independently or in a team are essential for a positive guest experience. You will also assist guests, manage inventory, and report safety or maintenance issues promptly, contributing to a safe, efficient hotel

Qualifications

  • High school diploma or equivalent preferred.
  • Relevant certifications in hospitality or cleaning may be an advantage but are not required.

Responsabilités

  • Clean and sanitize guest rooms, bathrooms, common areas, and other assigned locations.
  • Dust, polish, and vacuum furniture, carpets, and draperies.
  • Sweep, mop, and clean floors and hard surfaces.
  • Replace linens, towels, and toiletries in guest rooms as needed.
  • Empty trash, replace liners, and ensure waste disposal areas are tidy.
  • Maintain cleaning supplies and equipment in proper working condition.
  • Clean windows, mirrors, and glass surfaces in rooms and common areas.
  • Greet guests politely if encountered during work and provide assistance as needed.
  • Respond to guest requests for additional supplies or special services in a timely manner.
  • Handle lost and found items according to company policy.
  • Replenish guestroom amenities such as toiletries, tea/coffee supplies, and stationery.
  • Ensure linen carts and housekeeping closets are fully stocked and organized.
  • Report low inventory levels to the supervisor for restocking.
  • Follow Encore Hospitality’s health and safety guidelines and procedures.
  • Ensure that cleaning chemicals and equipment are used properly and stored safely.
  • Report any maintenance or safety issues to the maintenance team.
  • Comply with hotel policies regarding privacy and security of guest information and belongings.
  • Adhere to the hotel’s eco-friendly and sustainability initiatives by following energy and water-saving practices.
  • Work closely with other housekeeping staff to ensure timely turnover of rooms.
  • Communicate effectively with supervisors and other departments about guest needs or special instructions.
  • Participate in regular training and team meetings to improve skills and stay updated on new protocols or policies.

Connaissances

Attention to detail
Independent and team player
Safety procedures
Customer service
Time management
Physical stamina

Formation

High school diploma or equivalent

Description du poste

Encore Hospitality is seeking a diligent Hotel Housekeeper to maintain clean and welcoming guest rooms, bathrooms, and public areas. You will dust, sanitize, and restock supplies while following health standards and company procedures.

Strong attention to detail and the ability to work independently or in a team are essential for a positive guest experience. You will also assist guests, manage inventory, and report safety or maintenance issues promptly, contributing to a safe, efficient hotel

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