HOTEL HOUSEKEEPER (DAY SHIFT, EXPERIENCE REQUIRED)

Boyd Gaming; Florence (IN); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Boyd Gaming is seeking a Hotel Housekeeper for the day shift at Belterra Casino Resort. The role requires prior housekeeping experience, a strong focus on guest satisfaction, and the ability to work in a fast-paced hospitality environment.

Responsibilities include cleaning guest rooms, hallways, and support areas to high standards, operating and maintaining cleaning equipment, and accurately documenting completed tasks. A $1,000 sign-on bonus is offered for new hires.

Qualifications

• Must have at least 6 months of relevant Housekeeping experience.
• Must be able to obtain and maintain licenses/certifications per regulations.

Responsibilities

• Cleans hotel rooms, hallways and related areas to Belterra Casino Resort standards.
• Provides superior customer service and addresses guest needs within policies.
• Maintains and cleans equipment and documents duties performed during shift.
• Reports safety hazards or maintenance deficiencies promptly.
• Greets guests and assists with issues to ensure guest satisfaction.
• Performs duties quietly and efficiently to maintain room quality.

Skills

Housekeeping experience

Job description

HOTEL HOUSEKEEPER (DAY SHIFT, EXPERIENCE REQUIRED)

• Full-time

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

$1,000 SIGN ON BONUS FOR NEW HIRES!! TO BE PAID OUT, 1/2 AT 45 DAYS OF EMPLOYMENT AND 1/2 AT 90 DAYS.

The Guest Room Attendant is responsible for providing superior service to both the internal and external customer. They are also responsible for maintaining Belterra Casino Resort standards of cleanliness throughout the hotel tower, as directed.

The Guest Room Attendant

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Cleans hotel rooms, hallways, linen rooms, employee and storage areas in the hotel towers, as directed.
• Maintains and cleans all equipment used throughout the course of a shift, as directed.
• Maintains proper documentation of all duties accomplished during a working shift, as directed.
• Reports all safety hazards or maintenance deficiencies for proper handling.
• Abides by all security measures.
• Greets all guests throughout shift with the proper salutation and pleasant expression.
• Assists guests with issues that are within their control, ensuring guests' satisfaction while operating within established guidelines and policies.
• Performs all duties in a quiet and orderly manner.
• Ensures the qualities of the rooms are upheld by producing the best service.
• Assists the houseperson on department projects, as needed.

$1,000 SIGN ON BONUS FOR NEW HIRES!! TO BE PAID OUT, 1/2 AT 45 DAYS OF EMPLOYMENT AND 1/2 AT 90 DAYS.

• Must have at least 6 months of relevant Housekeeping experience.
• Must have flexible availabililty, especially on weekends as they are required.
• Ability to clean as directed at an acceptable performance rate.
• Must be at least 18 years of age.
• Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.

These skills and abilities are typically acquired through two months of additional on-the-job training or prior experience in a related field.

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.