Hotel Housekeeper at Hampton Inn Boca Raton Boca Raton, FL

kozmetickesluzby.vecnakraska.sk - Jobboard; Boca Raton (FL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Paid Time Off

401k with Employer Contribution

Medical, Dental, Vision

Hotel Room Discounts

Cross-training Opportunities

Job summary

The Hampton Inn Boca Raton is seeking a Hotel Housekeeper who ensures a welcoming environment for guests. You will be responsible for organizing guest check-ins and providing hotel information, which enhances the overall guest experience.

The ideal candidate will demonstrate excellent attention to detail, a warm demeanor, and the ability to engage positively with guests. Flexible shifts are available, including full-time and part-time options, allowing for a work schedule that accommodates personal commitments.

Qualifications

• Standing for long periods is required.
• Ability to read and visually verify information.
• Must be able to lift objects weighing less than 25 pounds.

Responsibilities

• Organize and process guest check-in/check-out.
• Respond to and resolve guest requests.
• Provide guests with information about hotel amenities.
• Complete cashier and closing reports accurately.
• Report any maintenance problems or safety hazards.

Skills

Attention to detail

People-oriented demeanor

Team-first attitude

Clear and professional language

Professional demeanor

Job description

Overview

Hotel Housekeeper job at Hampton Inn Boca Raton. Boca Raton, FL. When a guest walks into our rooms - imagine the first look they take. Followed by the sigh of relief because they’ve arrived in their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place- crisp, pressed linens, perfectly placed pillows, sparkling mirror, and every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a hotel housekeeper, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life.

Benefits Offered

• Incentives $
• Employee Referral Program $
• Paid Time Off
• Paid Vacation (Full-Time)
• Merit Increase $
• 401k with Employer Contribution (Full-Time)
• Medical, Dental, Vision (Full-Time)
• Life Insurance (Full-Time)
• Long-term/Short-term Disability (Full-Time)
• Accident (Full-Time)
• Critical Illness (Full-Time)
• Cross-training Opportunities
• Hotel Room Discounts

Our Hotel Housekeeper makes a difference by

• A warm, people-oriented demeanor
• A team-first attitude
• A gift for paying attention to the smallest details

As hotel housekeeper, you will

• Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity
• Respond to and resolve guest requests
• Secure payments, verifying and adjusting billing as needed
• Provide guests with room and hotel information, directions, amenities, and local interests
• Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
• Complete cashier and closing reports, counting the bank at the end of each shift securely
• Accept and record wake-up calls, delivering to the right department
• Maintain confidentiality of all guests, proprietary information
• Communicate any emergency, lost item, or theft to proper staff and/or authorities
• Report maintenance problems, accidents, and safety hazards
• Keep contingency lists in case of emergency and communicate and necessary messages
• Protect company assets
• Comply with all quality assurance expectations

To be a successful hotel housekeeper, you need

• A professional demeanor
• A warm and welcoming personality and must be able to engage easily and actively connect with others.
• Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
• Create confidence and trust, while communicating the right message at the right time.
• Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
• Be direct yet tactful and considerate of the audience.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Maintain awareness of undesirable people on premises.
• Clean professional appearance.
• Perform other reasonable job duties as requested by Supervisors.

Minimum Requirements

The hotel housekeeper role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance.

Schedule

Flexible Shifts Available

• Morning/Evening/Night
• Weekends
• Full-Time/Part-Time

MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.