Hotel Housekeeper

Hotel Leveque; Pleasant Prairie (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hospitality team as a Room Attendant at a premier hotel in Pleasant Prairie. In this role, you'll help create memorable guest experiences by maintaining cleanliness and style in guest rooms. Your attention to detail and communication skills will ensure guest satisfaction as you work collaboratively with hotel staff to solve challenges and uphold brand standards. Enjoy numerous benefits starting from day one including paid time off and professional development opportunities.

Benefits

Insurance enrollment available from DAY 1!

Paid time off available from DAY 1!

Holiday pay available from DAY 1!

Hotel and travel discounts at worldwide destinations!

Professional development and promotion opportunities!

Qualifications

• Must be able to speak, read, and write in the primary language(s) used in the workplace.
• Ability to stand and walk for 8+ hours, lift up to 30 pounds, and perform physical tasks frequently.

Responsibilities

• Clean and style hotel rooms and public areas efficiently.
• Engage and build rapport with guests to ensure satisfaction.
• Inspect work and communicate maintenance concerns proactively.

Skills

Effective verbal and written communication skills

Attention to detail

Job description

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Room Attendants make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home. Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

What you'll be doing...

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by hotel leadership.

Requirements...

• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds occasionally
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Fairfield Inn & Suites Kenosha Pleasant Prairie

108 Room Hotel

Make the most of your stay in Pleasant Prairie

Experience comfort and convenience at Fairfield Inn & Suites Kenosha Pleasant Prairie. Located 20 minutes from downtown Kenosha, WI, our hotel offers easy access to the Bristol Renaissance Faire, Six Flags Great America and the Pleasant Prairie Premium Outlets. Free Wi-Fi throughout the hotel keeps you connected during your stay and our pool and fitness center help you stay on track. Spread out in our vibrant lobby, with spaces to gather, relax and work. Before visiting downtown Kenosha, fuel up with our free breakfast, featuring hot choices like scrambled eggs, sausage and oatmeal, plus favorites including fresh fruit and yogurt. For an easy and comfortable stay in Pleasant Prairie, our hotel features outstanding service at an exceptional value. Ask us about The Fairfield 100% Guarantee where we promise a satisfying stay or we make it right. That's our commitment to you.

Fairfield Inn & Suites Kenosha Pleasant Prairie