Hotel House Attendant: Guest Services & Cleanliness

Highgate; Chandler (AZ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) Retirement Plan

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program

Tuition reimbursement

Job summary

Highgate Hotels seeks a House Attendant at Homewood Suites Chandler to maintain cleanliness of all assigned areas and assist with guest services. The role involves delivering items to guestrooms, cleaning and upkeep, and following hotel standards for maintenance and safety.

The ideal candidate will have a high school diploma (or equivalent) and the ability to lift up to 100 pounds, stand for long periods, and communicate effectively with guests and colleagues in a courteous, service-oriented

Qualifications

• High School diploma or equivalent or hotel experience preferred.
• Ability to lift up to 100 pounds occasionally.
• Ability to stand for the entire shift.
• Excellent communication with guests and staff in a courteous, service-oriented manner.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Skills

Communication skills

Stamina/Physical fitness

Stand for long shifts

Education

High School diploma or equivalent

Job description

Highgate Hotels seeks a House Attendant at Homewood Suites Chandler to maintain cleanliness of all assigned areas and assist with guest services. The role involves delivering items to guestrooms, cleaning and upkeep, and following hotel standards for maintenance and safety.

The ideal candidate will have a high school diploma (or equivalent) and the ability to lift up to 100 pounds, stand for long periods, and communicate effectively with guests and colleagues in a courteous, service-oriented