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Job summary
Lhmc is looking for a Guest Service Representative in California, Missouri. This role involves welcoming guests with a smile, answering their inquiries about hotel services, and ensuring a friendly and hospitable atmosphere. Candidates should have effective communication skills, be capable of lifting items up to 50 pounds, and maintain a neat appearance. No prior experience is mandatory, but hospitality experience is preferred. A valid driver's license is required.
Qualifications
Ability to actively listen and respond to guest inquiries with a positive attitude.
Prior guest service experience in hospitality preferred, but not required.
Maintain a clean and well-groomed appearance.
Responsibilities
Greet guests warmly using their names when possible.
Provide detailed information about hotel services and local attractions.
Address and resolve guest questions and concerns effectively.
Report any suspicious activities or unsafe conditions to the supervisor.
Skills
Effective communication in English
Guest service
Ability to lift up to 50 pounds
Patience and diplomacy
Education
High school diploma preferred
Job description
Lhmc is looking for a Guest Service Representative in California, Missouri. This role involves welcoming guests with a smile, answering their inquiries about hotel services, and ensuring a friendly and hospitable atmosphere. Candidates should have effective communication skills, be capable of lifting items up to 50 pounds, and maintain a neat appearance. No prior experience is mandatory, but hospitality experience is preferred. A valid driver's license is required.