HOTEL GENERAL MANAGER (Microtel Macedon, NY)

Indus Hospitality Group; Macedon (NY); On-site; USD 70,000 - 120,000; Full time

Job summary

Indus Hospitality Group is seeking a Hotel General Manager to oversee operations, ensuring guest satisfaction and high service standards. This role involves managing daily hotel functions, staff supervision, budget control, and promoting the hotel's reputation. Ideal candidates have 3-5 years of experience, a Bachelor's degree, and a passion for hospitality. Join our dynamic team and contribute to creating memorable guest experiences.

Benefits

Opportunities for personal and professional growth

Dynamic work environment

Supportive and inclusive culture

Qualifications

• 3-5 years of relevant experience in hospitality management is required.
• Ability to lift/move up to 25 pounds.

Responsibilities

• Oversee all hotel operations ensuring high standards of service and hospitality.
• Manage daily operations and supervise staff.
• Control budgets and ensure compliance with policies.

Skills

Leadership

Budget Management

Guest Satisfaction

Strategic Planning

Team Collaboration

Education

Bachelor's degree or equivalent experience

Job description

Summary

The Hotel General Manager oversees all hotel operations, ensuring guest satisfaction and high standards of service, cleanliness, and hospitality. Responsibilities include managing daily operations, supervising staff, controlling budgets, and ensuring compliance with policies and regulations. The role also involves strategic planning, marketing, and maintaining the hotel's reputation.

Essential Duties and Responsibilities

• Lead, train, and supervise staff to adhere to hotel policies and procedures.
• Implement and support owner and brand initiatives and programs.
• Monitor guest satisfaction through direct feedback and surveys.
• Promote the hotel and its services actively.
• Develop sales strategies and action plans.
• Build and maintain relationships with guests, vendors, and partners.
• Conduct regular property inspections to ensure standards are met.
• Respond to inquiries about hotel policies and services.
• Ensure compliance with all relevant laws and codes.
• Manage the hotel budget to meet financial goals.
• Foster communication and collaboration among staff.
• Handle administrative tasks such as inventory, payroll, and purchasing.
• Maintain accurate records and files.
• Provide information about hotel services and amenities.
• Ensure cleanliness and proper maintenance of all hotel areas.

Requirements

Qualifications

3-5 years of relevant experience and/or training; Bachelor's degree or equivalent experience.

Physical Demands

Ability to lift/move up to 25 pounds.

Work Environment

Exposure to odors, chemicals, dust, and outdoor weather conditions; moderate noise level; open to the public.

Why Join Indus Hospitality Group?

We offer a dynamic environment that promotes growth, innovation, and collaboration. Our team is dedicated to providing exceptional service and creating memorable experiences. Join us to be part of a supportive, inclusive culture that values your contributions and supports your career development.

We provide opportunities for personal and professional growth, equipping you with the tools to succeed. If you're motivated, detail-oriented, and passionate about hospitality, we invite you to apply and make a meaningful impact.

Come grow with us at Indus Hospitality Group!